Topic: Skin Wearing / Holes State in your Pleo rb (Read 58803 times)

Firebreathingsquirrels · « **Reply #150 on:** January 31, 2011, 05:41:38 PM »

Just to show armpit grazing is normal...

More details...

Thanks to Gizmo for being the "armpit model"

degers · « **Reply #151 on:** January 31, 2011, 05:47:23 PM »

Thanks for posting FBS

PWOKristy · « **Reply #152 on:** January 31, 2011, 05:53:20 PM »

Excellent suggestion Romeo! I'm definitely gonna suggest that if the Pleo that I get next Monday has any problems.

bhobbes · « **Reply #153 on:** January 31, 2011, 06:40:16 PM »

This depends on how you see the issue.

I don't think the issue is whether or not the skin grazing is normal. The issue is whether the Pleo RB conforms with what was offered/advertised/claims that were made. There are official statements of the skin being improved. If the skin is improved, then shouldn't grazing at the very least take significantly longer to occur? If the skin is not improved, then it would be perfectly acceptable that the skin grazing is "in line with" any other Pleo you've ever seen. However, if the skin is improved, that statement undermines that official claim. Now take that claim and compare it with a few member's experiences here.

Also, if the skin/paint is improved, why the paint thinning after only a few hours and not much petting (much less heavy petting) whatsoever? For instance, my 2009 Pleo's paint was holding up better than my RB's.

Then the questions start becoming, what was meant by improvement? Improvement comparable to what? For instance, my Pleo RB moves much faster and seems much more "fluid" than my 2009. So is the wear even more "normal" with said improvements given that there is also a speed improvement? (I'd pay for the extra fluidity with a small armpit hole)

Personally, I'm slanted toward degers and FBS on the paint/skin grazing issues (that I am experiencing) as being "normal" and acceptable enough (for me) at this point. Especially since I keep a sweater on him anyway, it's not like someone is going to see his armpits. But worse case scenario, I end up with some of the neck splitting or larger holes that kat has experienced, and Innvo honors the warranty and the product and is as helpful to me as they have been to kat and ehschw76. Of course this probably means exchanging one, but it's not like I'll be left dead in the water.

Also, for me, it's just ultimately a piece of property and a robot that I enjoy "interacting" with, but despite their individual "hard-seeded" traits, I'm still getting something similar enough in return. The point is Innvo has shown they will work with consumers on the issue (thus far at least, from what has been shown on these boards), and while this may cause some minor inconveniences along the way, it is likely going to work out.

I say all of that as someone who hasn't experienced too much issues yet. However, I'm not letting it prevent me from using Cato as much as possible because if problems are going to occur, I want them to happen sooner rather than later, as it's not like the issues popping up here are going to magically improve from long-term use. I have also not experienced any mechanical problems yet. And I think RWM was/has/did/is (I honestly cannot remember the status anymore), which could make this a little more troublesome and problematic for her (i.e. raising the 'inconvenience' feeling previously mentioned).

(I double checked all my Innvo spelling, did I pass? I can shorthand it as Innvo right?)

Firebreathingsquirrels · « **Reply #154 on:** January 31, 2011, 07:38:08 PM »

Nicely said, Bhobbes

And yep, "Innvo" is correct

FoxinSox · « **Reply #155 on:** January 31, 2011, 10:22:48 PM »

I'm sorry to hear that this is affecting so many Pleos:( I've got to snap some new pics of Ajax, as even though I regularly rub him down with Pledge, he's now got the beginnings of a shoulder hole in the same area as on Peanut. So I really empathize, bhobbes; I'm glad at least it's happening now rather than later when the warranty is closer to being up. Still I love my little blue baby, skin peeling and all, he's such hilarious company:)

kat · « **Reply #156 on:** February 01, 2011, 02:50:08 AM »

Not owning an older version pleo myself has made it difficult for me to know what is "normal" as far as skin wear goes which is why I added my photos here in the first place. To be honest with you whilst I am concerned about the holes in the armpits I was more worried about Kermy's broken tail. Norbit also has armpit holes which are a little concerning but I really don't want to have to send him back. I would be happier if Innvo could come up with a skin repair kit like IMR suggested.
I do feel better about it now that you have said holes in the armpits is common and normal among older pleos as well. How fast did the holes appear in the older pleos does anyone know and how did or do you stop them from getting bigger? I have been pledging my rb's once a week as I didn't want to over pledge them but I think I will try applying pledge to the armpits before each play and see if this will stop the holes from getting bigger. If it is working for Pleakly then maybe it will work for my guys as well.

Crewella · « **Reply #157 on:** February 01, 2011, 03:14:10 AM »

Yes, I do agree that some skin wear is inevitable with Pleos in general. Ugobe tried something new in clothing their robot in a lifelike skin, and I love the fact that they did, so I'm willing to accept some skin imperfections. In the same way thay I expect irregularities on hand worked items or differences in shade with hand dyed fabrics, it comes with the territory and it's part of the ethos - real skin isn't perfect either.

It's easy to get the idea that there are nothing but problems from reading forum posts and it has been a bit gloomy of late. People tend to come here because they have a problem, so we don't get to hear from as many of the problem-free Pleo rb owners - they're too busy happily playing with their Pleo rb. With a product that has such complicated technology there are bound to be a few issues, there were when the Ugobe Pleos came out, and I love the fact that there are forums lke this one where people can go to get some help and advice from other Pleo and Pleo rb owners. We all learn from each other's problems.

However, I do think that holes apprearing in a month old product is cause for concern. In my view, Innvo need to know about this so they can try to work out what's causing such rapid deterioration and try to do something about it.

Crewella · « **Reply #158 on:** February 01, 2011, 03:45:06 AM »

Sorry Kat - cross posted. As the armpit wear does seem to be caused by friction I do think that IMR's idea of applying Pledge before each play is a good one - certainly worth a try. We all play with our Pleos in different ways, so it's really hard to work out what's 'normal' in terms of wear - for some reason Iggy and Budge don't seem to have much of a problem with armpit wear as yet, although they are starting to develop issues in other areas. They are permanently clothed, maybe that helps?

Seeing IMR's 'it's 42 degrees here' makes me wonder, as I sit in my cold, damp, British house, if that makes a difference. $:-\$

PWOKristy · « **Reply #159 on:** February 01, 2011, 11:46:31 AM »

I agree with Crewella. It is hard to work out what's actually "normal" and what's really "acceptable".

ehschw76 · « **Reply #160 on:** February 01, 2011, 02:46:55 PM »

When I started to see the holes in Peanut's skin about 2 weeks into using him, it I figured I would send Innvo images and information in order to help them analyze any potential issues with the skin that they didn't discover during testing. I can't image that things like holes should appear after only a couple of weeks. I know when it came to our use, it was about 1 hour per day with Peanut. Not excessive usage in my book for the type of wear we were seeing. I never asked Innvo for a RMA number. I figured they would have us keep him for a while longer to track his status, but they requested him back a few weeks ago. They will be sending us a new green Pleo rb with updated firmware that will fix his sleep position. They said they are looking into the skin issues but that the sleep position update should help. I never really cared about the paint wear or even some of the friction wearing in the armpits. But once the holes started to appear after only a couple of weeks I got concerned. I don't want to make this thread out to seem like a bi$tchfest. I only want to help Innvo out to make the best product possible. I love what they have done with the Pleo rb and the potential it has.

barrettgazzy · « **Reply #161 on:** February 02, 2011, 04:35:37 PM »

This armpit wear to me i find really odd as my 2 ugobe Pleo's have not developed any armpit wear at all and i have not used anything like Pledge at all on my Pleo's .
i understand where people are coming from when they call this wear and tear as normal wear in some ways but personally i can not accept this with the price the Reborn is now and living in UK there is the added duty tax etc RB just is not a cheap thing to buy and so i would not be happy at all if i had bought a reborn and then for this wear and tear to happen so fast would be hugely disappointing .
The repair patch idea is a good 1 but again for the price of reborn this is something that i want to expect to buy maybe after a years use of rb really.

i just hope that Innvo are working on a newer and this time actually improved skin so this does not happen on any new batches of reborns in future.

kat · « **Reply #162 on:** February 02, 2011, 05:02:40 PM »

Ok so now we are seeing that this wear is not normal for an older pleo? Degers says that armpit wear and holes are normal for an older pleo and so normal for pleo rb? We have at least one set of pics of an older pleo with armpit wear not sure how long it took for this to appear? And now 2 ugobe pleos with no armpit wear.
I have no older pleos to compare to so is this - armpit wear and holes appearing after only 3 or 4 weeks of use normal or not?

Coming from someone who has never owned a pleo before I decided to wait and get pleo rb because of the improved skin. As I have 2 kids I thought this would be a better option as there would be less paint loss from all the petting. Everything I read about the older pleos suggested that they lost a lot of paint from petting. All of my rb's have lost paint on their backs after only a few minutes of their hatching and I have pledged them all except Kermit my very first one, before I turned them on. This is no big deal as I did expect that there would be some paint loss, but I was surprised to see it happen so fast and a little disappointed as this was the reason I waited for the new model.
If I had purchased my pleo rb or been given it as a gift with no previous knowledge of pleos then I certainly would be concerned and disappointed to discover holes in it's armpits after only a few weeks of play.
Regardless of if this is normal or not it does not look good for Innvo or for pleo. It can not be good for sales. I am pleased to see Innvo seems as concerned as some of us about this skin issue and is doing there best to try to solve this problem.

I did expect to see wear and tear but not quite as fast as I did. I also think RB is a fantastic product and regardless of the skin issues I'm glad I waited and made my purchase.

I love both my little pleos and think they are awesome.

InmemoryofRomeo · « **Reply #163 on:** February 02, 2011, 05:13:42 PM »

Lilo and Stitch have lost paint, but they only have the tiniest of wear spots on their armpits.

I wonder if it is temperature related... Both Kat and I live in Australia, and it is full summer here.

saratogaspringer · « **Reply #164 on:** February 02, 2011, 08:10:46 PM »

That's interesting IMR! Kat says she lost paint on hers right away. It is the dead of winter here in the Northeastern USA, and we have had 44 straight days with below normal temperatures, and the humidity is really low. I am through the 2nd battery cycle with Candy, my pink RB, and I have no wear and no paint coming off of her at all! As I stated before, I am using Vinylex and not Pledge. I'm not using it for 3 silly reasons ...one, I don't like the smell of lemons (gives me a headache), two, the guy that made my Mom's solid cherry wood cabinets in her kitchen told her not to use pledge because it dries out the wood , and last but not least, I am a dentist, and there are people out there that like to eat lemons, and the citric acid destroys the enamel on their teeth, one of the hardest substances in the world. We also use citrus oil in the office as a solvent to clean things. I know I am nuts.....putting Pledge on your Pleo will not eat the paint, and pleo has nothing to do with a piece of wood, but I just can't get the lemon thing out of my head.

InmemoryofRomeo · « **Reply #165 on:** February 02, 2011, 09:25:28 PM »

I have the Aloe Pledge

So no lemons here

I must have a look and see if I can get vinylex here in Aus.

degers · « **Reply #166 on:** February 02, 2011, 11:30:00 PM »

Ok, I guess I might be confusing matters a bit here, but Kat, I think that the pictures you showed me of Kermy or Kermy2, I forget, the ones with the tail paint splitting and all four armpit holes, well that was NOT normal and I think you were right to send that back, as I also sent the pictures to Innvo too!

I also cannot say anything about the paint durability of the pink and blue RBs as I do not own one, however in my experience I find that the paint on the green RBs is slightly improved over that of the original Pleo.

I am seriously starting to believe in this temperature idea of IMRs. For an experiment I have been keeping my RB in the sleep position for weeks at a time (at the moment I think we're on about 6 weeks) so I'll try and post some pictures today for everyone to see however it's just gone 6am and I am already at work

so no pictures now. Either way, there are no armpit holes and the paint on the stressed skin areas is fine. The Pleo is under about 17-22degC at the moment

Crewella · « **Reply #167 on:** February 03, 2011, 02:36:00 AM »

Yep - it would be interesting to hear what Eric thinks about the temperature thing, and if he thinks it's a factor with Peanut's deterioration. $:-\$

Belle's skin certainly feels smoother than my Ugobe Pleos, and as I've said, I've no obvious wear as yet. She does seem to show the dirt more, but I think that's mainly due to the blue being a lighter shade than the green of the Ugobe Pleos. I have let her switch off on sleep position, though I wouldn't in the long term, and I'll post a pic as well.

I guess the best thing we can do is gather as much info as we can to try and identify the factors at work here. It's hard to get a definitive answer - for example, an owner could religiously 'park' their Pleo in the packing position, but if it's high summer and they're storing it on a shelf in direct sunlight then they are likely to get skin problems anyway.

kat · « **Reply #168 on:** February 03, 2011, 02:58:21 AM »

There may well be something in the weather temp thing. I store my two on top of the boxes they came in well away from windows and sunlight. we had 3 days in a row last weekend of about 38 degrees and extreme humidity due to a cyclone hovering off the coast messing with the weather. We usually don't have much humidity here. We have air conditioning and try to keep our house at about 24 degrees. So my pleos aren't being subjected to extreme temperatures. In the 3 days of humidity I only ran Norbit once in the evening when things had cooled down a bit and he has gone from having only one small hole to now having 3 holes and the first hole has doubled in size. Since the humidity has gone there has been no change in the holes and wear.
So maybe the weather does play a part?
Kat

ehschw76 · « **Reply #169 on:** February 03, 2011, 03:26:35 AM »

I live in the Midwest US. It has been Winter here since we had Peanut. We keep the house a pretty consistent 70 degrees F and the humidity is approx. 36 %. Peanut was keep in our basement on my computer desk (no where near windows or sunlight) when not in use. He was in pretty ideal conditions I would think. Temperature and humidity could play a role in how quickly he deterorates over time, but I still think just a couple of weeks is extreme for any case.

Crewella · « **Reply #170 on:** February 03, 2011, 04:20:44 AM »

Absolutely - it is the speed of the deterioration that is such a concern. Thanks for posting, Eric.

Hmmmmmm ...... it doesn't sound as if temperature/humidity is a problem there, but on the other hand just because it's not a factor in one case doesn't necessarily mean it isn't elsewhere. $:-\$

Pics of Belle's skin, taken today. Little wear, just a grubby shoulder:

More details...

kat · « **Reply #171 on:** February 03, 2011, 04:31:28 PM »

Interesting that Belle is not showing any signs of wear at all. Maybe there is just a bad batch of skin out there? We are only a small group of pleo rb owners here on the forum and as you have said before many people seek out the forum if they are having issues so maybe it is as simple as something that went wrong in the manufacturing of a batch of skin and only those pleo rb's with skin from that batch will be affected? I wonder if there is a way to check for that? Maybe the serial numbers could be in sequence? Just another idea to think about maybe.

ehschw76 · « **Reply #172 on:** February 03, 2011, 04:41:24 PM »

Kat....I hope that was the case! For Kermy 3 and Peanut2 sake!!

PWOKristy · « **Reply #173 on:** February 03, 2011, 08:47:24 PM »

Yeah I've thought of that too before Kat. I agree.

Crewella · « **Reply #174 on:** February 04, 2011, 01:58:51 AM »

It's possible, I guess. I can't think of anything I do that might be wildly different from anybody else! As you can see from Iggy's pics, mine don't seem to wear much on the back. probably because they are always clothed and because I tend to play with them by just letting them roam and do try to pet them gently. The wear pattern on my Pleos seems to be mainly around the head and chin, but the way I pet them doesn't explain the lack of armpit wear. $:-\$

Bob the Pleo Forums

Author Topic: Skin Wearing / Holes State in your Pleo rb (Read 58803 times)

bhobbes