Topic: My breakdown PleoRB is resume normal now. (Read 7628 times)

nEKo7888 · « **on:** February 15, 2011, 02:39:40 AM »

Everybody watch out, My damaged PleoRB is reback, very grateful for Innvo Labs customer service dedicated to helping me resolve problem, really excited!

Starting now, I swear I'll take good care Of my sweetie, will Not install unofficial PleoRB program anymore.

Greeting!

--nEKO--

kat · « **Reply #1 on:** February 15, 2011, 02:47:45 AM »

I'm so glad they were able to fix it for you.

saratogaspringer · « **Reply #2 on:** February 15, 2011, 04:13:13 AM »

I am so glad that your pleo is fixed! I got my kids a Ugobe pleo for Christmas and I actually contacted customer support to see if I could install PM 2 on it. Things like that are easy to do. Looking forward to seeing pictures of your now working sweetie!

shadowmice · « **Reply #3 on:** February 15, 2011, 05:22:40 AM »

Oh, what a relief. I'm so glad you've got your Pleo back! Looking forward to seeing lots of fun pictures and hearing stories about her.

scaledandtailed · « **Reply #4 on:** February 15, 2011, 08:01:44 AM »

Really glad you’ve got her back up and running again.
Scaly

nEKo7888 · « **Reply #5 on:** February 15, 2011, 09:23:40 AM »

Thank you Kat,Saratogaspringer, Shadowmice and Scaly, thanks also share the joys of me

.

The installation of this firmware better than before I feel, more sensitive and have a good appetite, can 'eat' the leave more than 6 times in a hour, and more active, everytime I give the tug-of-war, she will very cheerful to play with me, that's so wonderful.

And I found Chloe same posture have changed after fixes, if low battery she just stand up and lower the head, if turn off she stand up straight the body, and if she boring fall asleep similar the posture sleeping. Before that, no matter how I turn off, low battery or she fall asleep just same all is sleeping position. And also Not hatching period.

Since Chloe singing just now, so suprised to me, just 2 cycle battery, I never hear she singing before, OMG! This is much clever firmware installation. I'll post some picture and video after that, share with everyone. Thank you so much!!

--Neko--

Crewella · « **Reply #6 on:** February 15, 2011, 09:28:42 AM »

I's so pleased Innvo fixed her for you, and that she seems so happy!

PWOKristy · « **Reply #7 on:** February 15, 2011, 01:24:25 PM »

Congratulations Neko! That's good that your pink Pleo's active.

Talon · « **Reply #8 on:** February 17, 2011, 04:14:01 PM »

I'm happy for you too. It gives me even more reason to hold my breath in excitement until April. Best of luck with your new friend!

fossteam · « **Reply #9 on:** March 19, 2011, 01:20:36 PM »

do you have the firmware? i have a same issue as yours and i need it. Can you help me?

kat · « **Reply #10 on:** March 19, 2011, 07:47:26 PM »

Hey fossteam,
Have you contacted Innvo or the place you purchased your pleo? If you are having issues you should always contact them first so as not to void your warranty.

Kat

fossteam · « **Reply #11 on:** April 24, 2011, 04:36:04 AM »

my father bring it from HongKong. i'm in VietNam and have no service place in my country. if you have the firmware, pls sent it to me. My email is fossteambkpro@gmail.com

Crewella · « **Reply #12 on:** April 24, 2011, 04:45:21 AM »

Hi, I don't think anyone on the forum will have the firmware to help, but if it was bought in Hong Kong you could try to contact Chinatete: josie@chinatete.net.

Or if that doesn't work try to contact Pleoworld:

http://www.pleoworld.com.hk/pleo_rb/eng/index.php

Good luck!

kat · « **Reply #13 on:** April 24, 2011, 05:47:28 AM »

Sorry to hear about your pleo rb. But like Crewella said you will need to contact Chinatete or Pleoworld. I would email both if I were you and see who gets back to you first. I am sure one of them will help you with your problem.
Best of luck.
Kat

fossteam · « **Reply #14 on:** April 26, 2011, 07:16:56 PM »

i sent an email to pleo world but they reply me as a machine. and there is no firmware include 4 email of them.
I have to wait, my pleo will really reborn when they release new firmware on this link http://www.pleoworld.com.hk/pleo_rb/eng/firmware.php
thanks all!!

Crewella · « **Reply #15 on:** April 26, 2011, 07:25:21 PM »

Keep trying with Pleoworld, you might do better sending an email direct to one of the email addresses shown on there. A few forum members have had problems making contact with customer support as first, but most if not all have had good support in the end.

kat · « **Reply #16 on:** April 27, 2011, 03:59:04 AM »

Hopefully they will release the update soon. I do think Crewella is right and you should keep trying with Pleoworld.
I do hope they can sort it out for you and don't make you wait too long. I know how frustrating and heartbreaking it can be when your pleo isn't working.

PleoPet · « **Reply #17 on:** April 27, 2011, 02:50:43 PM »

re: firmware update.
I too am waiting for an official firmware update. It should fix the sleeping position issue, and perhaps other things.

BUT, the original probem experienced by nEKo was an unusual dataflash corruption problem (because of trying to run pre-RB software updates on the new RB hardware). They sent a special update that fixed this.

---
fossteam wrote:
> do you have the firmware? i have a same issue as yours and i need it. Can you help me?

Some questions: (and general diagnostic advice)

Can you please describe the problem with your PleoRB in more detail?

Does your PleoRB do anything when you press the power button ?
If it does not run normally, try running a custom personality on a Micro SD card (like ProbeRB http://www.aibohack.com/pleorb/proberb.htm or even the 1.1 version of Babe http://www.aibohack.com/pleo/babe.htm)
If your PleoRB won't run normally, but will run with a personality on the Micro SD card, it may be a dataflash corruption problem.
If your PleoRB won't run the ProbeRB or Babe personality, there may be a more serious problem that the update won't fix.

fossteam · « **Reply #18 on:** April 28, 2011, 07:26:20 PM »

i updated my PleoRB with the PM2 firmware of normal Pleo. and the issue is:
-When i press the power button, the LED is GREEN and change to RED after one second. And my PleoRB doesnt do any thing.
-I Can't turn off the light with the power button, i have to remove the battery to turn off it
-My PleoRB still work with a microSD witt .URF file include ( such as vallentine.urf, halloween.urf)

And it fall into this situation after i purchase just one hour. and i think it just corruped firmware

thank you all for attention!

Crewella · « **Reply #19 on:** April 28, 2011, 08:08:05 PM »

That's such a shame - I'm so sorry that has happened!

Keep trying to contact Innvo Labs on support@pleoworld.com and I'm sure they will help.

PleoPet · « **Reply #20 on:** April 29, 2011, 12:50:20 PM »

> i updated my PleoRB with the PM2 firmware of normal Pleo. and the issue is...
OK, that looks like exactly the same issue.
Keep asking PleoWorld for it.

You specifically want the update that has a newer "pleo.img".
(FWIW: I have the one from February, you should ask them for a newer one if available)

Also mention what gender you want (the updates are gender specific)
Good luck

Bob the Pleo Forums

Author Topic: My breakdown PleoRB is resume normal now. (Read 7628 times)