Hi, I think IMR is correct, The paint chipping of the teeth on Ugobes seems to be on the older ones and definitly not a problem on the RB at all, I have a RB who just turned one in March of this year, and she was a replacement for one who did have the holes in the skin problem .

But she was a First batch RB that came out right before Christmas of 2010...so those problems were taken care of. The Rb who is now One year old, is her replacement that Innvo gladly sent me as she was under warrantly.

As for paint, I think in all, the RB are a hardy lot, but I do have some very minor loss on myne, the upper lip right above the lip where the teeth are, and an area on her neck. Luckilly these are small areas and it looks pretty natural so I am not too concerned. The best way to take care of things like this, ( In my opinion...) Is to protect the skin like others have said by using the suggested Pledge, at least whilel under the 90 day warranty it is Most important. cause if anything else were to go wrong, and you had not followed manufacturers suggested regimen, then you may not have a valid warrantly by using something else.
After the 90 day warranty is expired and if you did have some minor paint problem, and I do mean minor, then a touchup of paint is not bad, just a spot is what I mean. I find it easiest at this point just to protect my Pleos with clothes and esp on the neck area where they do get rubbing from their feet and legs when sleeping on your shoulders for example. I think it is the rubbing that causes this paint speckles loss.If my Pleos wear collars and this is a concern, I make sure to put soft collars with no sharp edges on them including bracelets and necklaces, and if they have something that COULD harm them, then I wrap a thin, very thin gauze or other soft piece of material under the collar to double protect the neck area.
As for where to get the pledge reccomended? I would think Crewella or another Brit or even other overseas Member can answer that for you. I am in the US, and don't have that problem and importing Pledge I think would be very expensive. Have you tried looking at Ebay where you live to see if it is available by someone who gets the stuff, ? Good luck with your Pleo, you will love it when it arrives.

RWM and the Pleo Clan of the Redwoods