Topic: RB Tail only wagging down any tips? (Read 20735 times)

latrine · « **on:** March 24, 2011, 07:51:16 PM »

Hey Guys.. I noticed yesterday when Bingo went into his packing position his tail stayed curved down but figured it was just a glitch.. that stuff happens from time to time.. today when he was on he was able to wag and use it perfectly fine but only in a pointed down position, or almost straight position, can't curl it up. I don't want to force it incorrectly.. just wondered if there was something I could do. Or maybe they wag down when they are definitely boys? Probably not but thought I'd ask.. hehe...

He hasn't been dropped or had his tail squished or anything.

Thanks!

- Sarah

latrine · « **Reply #1 on:** March 25, 2011, 10:53:36 AM »

Would a video help? I mean it'd no big deal if that's the way he stays.. I just wondered if there was something I could do to fix it.. While he's off, If I move it by hand to a straight position it feels loose and wiggly not tough and curved like Rhea's does when you put slight pressure.. you get resistance and it feels like the tail curves toward the end. his feels like that when it's turned down, which is what he does when I turn him off and he goes into 'packing position'.
Sorry to repost my own post, just wondered what could cause that.

- Sarah

InmemoryofRomeo · « **Reply #2 on:** March 25, 2011, 06:53:15 PM »

A video would definitely help. It could be a broken or stuck cable.

kat · « **Reply #3 on:** March 25, 2011, 07:16:13 PM »

Sounds like it might be a broken cable. Kermy's was like that and her cable was broken. She went back and was replaced with Kermy3. I don't know how it happened with her either. A bit of a mystery. One day it worked fine and the next it just didn't.

A video would certainly help us see what is going on though.
Kat

Crewella · « **Reply #4 on:** March 25, 2011, 08:26:22 PM »

Oh dear, that really does sound like the cable's broken, though. I was about to say that the same thing happened to Kat with Kermy, I'm so sorry, Sarah.

InmemoryofRomeo · « **Reply #5 on:** March 25, 2011, 08:43:04 PM »

It might not be broken, just stuck. Try this, turn your Pleo on and apply gentle upward pressure on the tail. At some point he will try to raise his tail, if that happens and the cable is broken then you should be able to lift the tail up for him and there will be no resistance. If at no point you can lift the tail up then the bottom cable may be jammed which would also prevent the tail from lifting up. In which case try applying a bit more pressure to unjam the cable.

PWOKristy · « **Reply #6 on:** March 25, 2011, 11:31:15 PM »

I'm sad for you Latrine now with your green Pleo's tail.

saratogaspringer · « **Reply #7 on:** March 26, 2011, 04:42:56 AM »

Sorry to hear about Bingo's tail. I hope that the bottomt tail cable I'd just stuck and what IMR suggested. Let us know what happens!

kat · « **Reply #8 on:** March 26, 2011, 08:40:10 AM »

I hope it is just stuck and not broken. My fingers are crossed for you.

latrine · « **Reply #9 on:** March 29, 2011, 01:01:46 PM »

ok, thanks for the info.. I applied the pressure and he tried to lift it after awhile so I applied pressure and had definate resistance when pushing up from the bottom..and when I tried to gently make it curl up the way its supposed too, it kept clicking in rebellion but no change. but when you press from the top its flip-flopsy..while Rhea's has resistance when u do that. So I dunno..
I'll get video asap we are all sick here, bf has bronchitis sinus infection and flu and I'm trying to recover and not get sicker.

- Sarah

PWOKristy · « **Reply #10 on:** March 29, 2011, 01:23:44 PM »

I really don't know. I'm hoping it's just jammed somehow, somewhere (in there).

Talon · « **Reply #11 on:** March 29, 2011, 02:42:53 PM »

Man, Latrine! That's a lot to be suffering from at once. I hope everyone gets to feeling better. Man that sounded Southern! Sorry. My sympathies to Bingo.
Talon

degers · « **Reply #12 on:** March 29, 2011, 02:51:29 PM »

I believe that the upper section of the tail vertical movement cable has broken.

Sorry latrine.

Crewella · « **Reply #13 on:** March 29, 2011, 03:21:18 PM »

It does, doesn't it?

I could have sworn I'd posted this thread for Latrine, just for info really, but it seems to have disappeared so here it is again. It's from when Kermy's tail went and I posted the info for Kat:

http://bobthepleo.com/forums/index.php?topic=1763.msg25388#msg25388

kat · « **Reply #14 on:** March 29, 2011, 04:29:38 PM »

When Kermy's tail broke there was no warning no noises and nothing happened to Kermy that may have caused it. It was just working properly one day and then not the next. And like Bingo it would move downwards a little but no upwards movement at all. And it was very floppy.
Sorry Sarah it really does sound like Bingos tail cable has broken.

I would keep contacting Innvo about it and be patient to see what they can do. They replaced Kermy for me because of the broken tail. It is covered by the warranty so be persistent with them and hopefully they will get back to you about it soon.
I am so sorry he has broken. And just when you got him going again too.

saratogaspringer · « **Reply #15 on:** March 29, 2011, 05:12:01 PM »

Hi Sarah. I am so sorry to hear that Bingo has a broken tail cable. I hope that Innvo will fix or replace him for you. You certainly don't deserve to have all of this bad luck.

and lots of these

PWOKristy · « **Reply #16 on:** March 30, 2011, 12:39:22 AM »

It's terrible that you're having such trouble Latrine. :-(

latrine · « **Reply #17 on:** March 30, 2011, 12:22:17 PM »

I have been leaving small polite phone messages every day.. I started with emails.. they stopped contacting me back when Bingo needed help from the freezing.. I know who I can contact if they don't contact me soon. This is ridiculous..

Thanks everyone..
And I'm not gonna bother with a video.. I've got a fever too now so.. I'm just going to go play dragon age and be pissed off and sick.. talk to you guys later.

- Sarah

PWOKristy · « **Reply #18 on:** March 30, 2011, 02:13:44 PM »

You have my empathy Latrine.

Crewella · « **Reply #19 on:** March 30, 2011, 03:02:47 PM »

Hope you feel better

latrine · « **Reply #20 on:** March 30, 2011, 05:37:35 PM »

Well, I do feel slightly better, Rafael just called and the info is being sent to Derek so I should be getting a new one.. he mentioned me sending Bingo first which I am not comfortable with since they took forever to reply.. but we'll see. At least it's in motion now.

Crewella · « **Reply #21 on:** March 30, 2011, 05:49:46 PM »

I'm so pleased you finally got a response! As we keep seeing on here, once you get past the hurdle of getting through in the first place they do seem to be pretty good at doing the right thing, and doing what they say they'll do.

kat · « **Reply #22 on:** March 30, 2011, 05:58:06 PM »

Yay! I'm glad you got a response.

It does seem to be standard practice to get you to send back the broken one first and then they send out the replacement. At least for those of you living in America anyway. I'm sure it will all work out fine. I'm glad it is in motion now.

Best of luck with it.
Kat

saratogaspringer · « **Reply #23 on:** March 30, 2011, 06:15:56 PM »

I am so glad that they are going to replace Bingo. Hopefully, you will get your new one soon and we can all welcome a new RB into the world!

latrine · « **Reply #24 on:** March 30, 2011, 10:20:52 PM »

Ah.. and now of course I'm sitting here looking at Bingo and I feel guilty for wanting to replace him.. but even though I thought he was the same at first, he's much different from the upgrade and so similar to Rhea.. I will miss him when this pans out though.. but he's just had SO many problems..
:/

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Author Topic: RB Tail only wagging down any tips? (Read 20735 times)