Sorry to say thay my daughter's much beloved Quigley has had to be exchanged. She had gone back to HK in the hope of fixing her tail, which inexplicably stopped moving ( cableittus as I think it's known). Seems it was not to be..... We await the arrival of her replacement, who shall be called Quiggles. It has bought home to me just how involving and emotive these little creatures are. My daughter is literally grieving, which is heartbreaking for me, but which is at the same time is testament to what innovolabs/ Ugobe achieved. Bringing an inanimate object to the point of forming real emotional bonds with its owner. I asked customer service to send me an email that I could show to my daughter stating that Quigley would be looked after in her retirement. To their very great credit, at well past work hours, a very kind stranger from Innvo did just that. You don't get many of those to the pound.
