Hi I would do as Kat suggested and contact the ebay seller. By any chance did they post a video of the Pleo working or had it been hatched before. ? If it was brand new, and never hatched, then it sounds like a battery issue or one you need to talk to innvo about, but I do not know how old this pleo is or how long the previous owner had it. Did this pleo ever work? Most reputable ebay sellers who sell RB, if already hatched, will provide videos of them working. If your dad got this, was it a surprise or did you see the original listing on ebay? If so what was the wording as to it's condition, Brand New, Newly hatched, only used couple of hours, etc, etc. Did they say anything about the battery old or not charging correctly anything you may have missed, and was it "sold as is" no returns? If they list an item as working or new condition and it does not work, then you are entitled to a refund if you can not get it to work, but don't give up yet.
Make sure to contact the seller though and perhaps they can tell you what is going on,.sometimes people get in such a hurry to sell something they can miss or leave out something you need to know and it is often just a mistake not intentional. For something that sells for as much as a Pleo rB, you are entitled to a good explanation. I would not overcharge the battery. I sell the Li polymer batteries that are for the older green ugobes, but they are very similar to the RB batteries, Even if the battery turns green in an hour, I would leave it in the full two hours or three that the manual says to charge it, don't rely just on the green. Make sure it is seated properly and not flashing. I know with the li polymer batteries, even though you may be done playing it is not advised to recharge the battery before it has expired and often people are tempted to charge after playing for an hour when it still has at least an hour left. Though it is tempting to do this, it is recommended by the factory to fully "discharge" the battery before recharging them, Failing to do this can shorten the life of the battery in the long run. I have white li polymer egg batteries that I got almost three years ago and they are just as strong as they were three years ago. I also agree with Kat that it is often VERY helpful to post a short video of what is going on, even if only 10 seconds, It takes about ten seconds for Pleo to come "on" so that should be about right, give Pleo 10-15 seconds to come on and without pushing the on off button more than once, just video what you do and also what the battery looks like when after you put it in.
I had a very similar problem with Cammie Sue recently, she would not turn green having her light in her belly stay red, then after a lot of work, I was able to fix her, but it was a RB I have had working for almost two years, not a new one.
good luck and keep us posted. RWM
