Welcome to the forums, As IMR stated, it is sad but seems true that Innvo since losing their US site contact, is not as focused on customer satisfaction or better to put, not as "visible" to the US market, They do seem Asian marketed but the participation is way down from what I can see. When Derek Dobson was involved, there seemed to be a much friendlier Innvo to contact and more publicity. It is just not the same and I hate to say it, not sure if it is just a co-incidence, but I have heard of an awful lot of "pleo Rb problems", and I am guessing it is factory problems, not the same quality control that there was before, or it just seems that way.
I still love Pleo Rb, but if they were to be just coming out now, they would not have the same interest or enthusiastic appeal that they did when they had a US base. I am sure I would be able to wait to get one second hand at this point. Derek Dobson put so much effort and made special contributions to the Pleo forums here and we gave great feedback on different developments of Pleo rb when they first came out. I can't see that happening anymore and there is some communication problem with the Asian Innvo service relationship. They do get back to you but do not allways answer directly, it is more of a "send Pleo Rb " when they have a problem and if it can be fixed, we will tell you what it will cost. ( This is of course when they are no longer under the 90 day warranty)
Anyway, welcome to the forums, this is a great place to meet other pleo enthusiasts and find out probably more than you want to know.

even before you get a Pleo. I did like your comment about the reinforced neck, would be great but not sure how flexible something like that would be, I have no idea if it could work, but I like the idea of it being a lot stronger, Who knows, Innvo may surprise all of us.

RWM (RedwoodsMama)
