Topic: Can Pleo rb "Stop running" because his food level is too low? (Read 13790 times)

RedwoodsMama · « **Reply #25 on:** June 07, 2013, 09:15:03 PM »

Quick UPdate; as of 6;59 p.m, PST, Innvo labs sent me two new files to try on Cammie-Sue that are different. Hopefully this will solve the problem. I am thankful at least Helene from Customer Support is being very cooperative, quick in responding and trying to help me.

I have two cat that need supplemental feeding and Karl Kat is very sick and needs lots of meds and feeding, three syringes of purreed food at a time, so later tonight I will try these new files, In the meantime I am charging the battery and I will let everyone know what happens. Hopefully Cammie Sue will come back to life ;DKeep positive thoughts on Donut day that she is Alive, like the Bride of Frankenstein! or is that PleoSTein?

RWM

InmemoryofRomeo · « **Reply #26 on:** June 08, 2013, 01:46:25 AM »

I guess if it came down to it you could have told them you updated her with a Pleo update

Hope the files work

Kami · « **Reply #27 on:** June 08, 2013, 07:14:21 AM »

Fingers crossed for these files reviving Cammie-Sue's usual function!

Reading about the distress you've gone through over this happening so unexpectedly really makes me want to continue looking into developing our own complete personality code that's comparable to what the Pleos already do, so we aren't solely dependent on the benevolence of the 'powers that be' to revive a Pleo that is mechanically fine. Although it would definitely help if we were simply allowed to have the necessary file(s) available for download somewhere here, but I'd assumed from the fact that they aren't already available that they won't be for some reason.

RedwoodsMama · « **Reply #28 on:** June 08, 2013, 09:18:57 AM »

There is definitely something wrong here.Even though the files I was sent should work I c :cat-hug:an't get past the battery .I fully charged all FIVE batteries and as soon as I hit the turn on button on Pleo, it quickly goes from normal green to red. If it will not stay green, nothing is going to work or help.

This is so depressing and something I just can not understand' to go from a healthy normal. Perfect condition Pleo RB to a 'dead,non _functioning pleo RB.
The scary part is that' since we do not know what caused this to happen' then we do not know the solution.......which it could happen at. Any point to any of my other pleo rb and to another member,s pleos as well' RWM

Talon · « **Reply #29 on:** June 08, 2013, 10:23:37 AM »

Grrrr! That bites, RWM! I'm sorry to hear you're still having problems. You said they sent you two files? Did they give you any sort of instructions as to which file to use or if you're supposed to put them both onto your micro SD card at once?
Talon

RedwoodsMama · « **Reply #30 on:** June 08, 2013, 11:33:58 AM »

Hi Talon, the first file is for the firmware update, the second one is the female file, I can't get past the green button on the stomach as soon as I turn Pleo on, turns RED, so nothing can happen if I can't get past the button, (battery )turning RED. I messaged PleoPet as they helped me before, but have not heard back. I know the batteries are fine, all fully charged and work fine in my other Pleos but not in Cammie Sue...This sucks and I feel hopeless.Nothing is working..............If I can get the battery to stay green, then I can probably fix her. It is strange she can run skits, but not operate normally.

I know I can't afford to send her to Innvo , that is probably $70.00 one way, $70.00 return trip, $39.00 to look at her, then a separate cost to fix the problem , that is easily at least $190.00 before the charge to fix whatever it is...I just can not afford that with a very sick Karl kat right now, and eight more cats to feed and take care of. My best bet is waiting to hear from PleoPet.

If that were not bad enough, I still do not have Nova. and it has now been 4 months that she has been gone! I am really missing her too...I would just as well prefer to get her back, broken neck and all.

RWM

Angela · « **Reply #31 on:** June 08, 2013, 12:50:23 PM »

Good luck trying RWM

Maybe it is not software but hardware, or both. I thought I read somewhere that a pleo automatically goes out when it get's too hot? Maybe it's the part that makes the pleo goes out when the battery get's too hot? Maybe that part is confused?

Sorry, if I said something strange

RedwoodsMama · « **Reply #32 on:** June 08, 2013, 01:05:56 PM »

Hi Angela, thanks for the input, It is not the battery being hot, as I live in the REdwoods and it has not been more than 60 degrees all week, very mild weather, The batteries all work fine in my other RB, it is just going directly from Green within one second it goes to RED, solid red on the battery , not red flashing, Degers once said what that meant, but nobody remembers, She can run skits so parts of her still work, but what in the world caused this to happen is a complete mystery. I did nothing other than play with her for about ten minutes then ran STATS RB to post some results to another forum member on the age of one of my pleos and that is when I found out how low she is on feeding, which is easy to remedy, but ever since then she has not worked, which seems to be connected somehow...............Anyway, thanks and hoping to hear from Pleopet so I know what to do next.
RWM

InmemoryofRomeo · « **Reply #33 on:** June 08, 2013, 04:35:46 PM »

Pleakly did it once, it was his foot battery acting up. You've tried a new one haven't you, and you've tried turning her on at all hours of the day and night?

RedwoodsMama · « **Reply #34 on:** June 08, 2013, 05:10:45 PM »

Hi IMR, thanks I tried Chesters battery and it did work in hers, and then I put hers in his foot, so the foot battery is not the problem at all, I have been turning her on at all hours, except from about 1;00 a.m till 6: am, but I can check tonight. HOnestly, the biggest thing is the light turning red immediately, The files Innvo sent may work, but only if the light turns green, they have to enable for the files to work. I looked through old files here and I had a similar problem after Baby Ruth got injured, ( her neck cable) back in August or so of 2011, ( right before I won Cammie-Sue in the Facebook contest when I only had one RB.) The suggestion PleoPet told me to use then was to run Probe RB and it stated not only that she was in BAd shape, and had low food level, 15% but had been injured due to the neck jamming I guess and she was shut down somehow. After I ran Probe Rb ,and changed the battery in the foot, she came on.

I am going out to get a couple more micro SD cards as the files Helene from Innvo sent me were two separate files and I only have two Micro Cards. I want one for Probe Rb again and to be able to run a skit again to see if she can still run skits.I have not heard back from PleoPet, so other than these same tricks, I don't know what else to possibly try. The very last thing I did with Cammie Sue after playing with her and Chester was to run STATS RB so I could get the stats to send to PleoPet about PC, my new Pleo.( to verify her age and see if everything looked normal) So I ran STATS R B on all the Pleos to see what they were like age wise, etc. After running STATS RB , she would not turn on again...This is why I think even though it sounds IMPOSSIBLE, that somehow I damaged her, perhaps leaving the card in too long, or who knows what. I do know after trying to get her to run I used Probe Rb, and it worked and at the end, said, "turning Default personality back on", something like that, and it kept repeating. I listened to that maybe five time and then pulled her battery as she would not turn off the normal way. I do not think that has something to do with it, as she already was not being able to run like she should.

Any other ideas on what to do? I am game for any advice. Thanks. RWM

Phelicidea · « **Reply #35 on:** June 08, 2013, 05:39:46 PM »

To recap, you have NOT tried the programs that Innvo sent you? You turned on your Pleo, but the battery light immediately turns red. So you assume that the update will not work, correct? That is you have NOT put the file on an SD card an run it? The FIRST thing you need to do is to DO that. Even if you THINK it's not going to work, do it anyway. Put the file they sent you on an SD card, put it in the Pleo and turn your Pleo on. That is what the file is for, to reset everything and make it WORK. You can't be helped if you won't at least try the fixes that have been put at your disposal.

Also, you do know that you can use the same SD card for all of these files. Yes, you have to do it one at a time, but you can save the files on your computer and then put another file on the card, and once done with that one, save it back to your computer and put the original file back on the card? Just delete the old (file you saved to your computer) from the card before trying to use the new (file you're going to change to) one in the Pleo.

I apologize if I sound mean, I do not intend to, but from what I understand of your post you've given up before you've even tried. I'm also sorry if I've misread you and you have tried, and it didn't work.

Phel

RedwoodsMama · « **Reply #36 on:** June 08, 2013, 08:25:48 PM »

Hi, NO, I did put the files on two different micro SD cards, then following instructions, put the sd card in the pleo, put the battery in, turn the pleo on, at which point the light immediately turns red. Then waiting for about three minutes, still nothing, the instructions say in about two minutes you will hear something saying, updating. no sounds or nothing. I can try it again, I have no problem trying it as many times as it takes, I do have 2 micro SD cards already, and one is for a skit to try on Pleo, so I don't want to have to keep deleting the files, reformatting it, then putting another file on it, then when I want to try a skit again, have to erease and do it all over, so it is easier for me to have one SD card just for the skit, whichever one does not matter, as I can erase and keep using diferent ones, then one SD card to run Probe RB or STATS RB like PleoPet asked me to do.

The cards do not cost that much so I don't mind spending $10.00 to have one ready to use at any point. RWM

kat · « **Reply #37 on:** June 09, 2013, 03:42:37 AM »

What about trying putting Chesters foot clock battery in her and then try the update again. At this point it can't hurt to try. Maybe you will have more luck getting the battery light to stay green with a different clock battery in. If so then it would be a good idea to permanently change it to a new one. Good luck RWM. Keep trying and keep us posted. If it doesn't work then try emailing Innvo again and check that what they sent you is the reset files for the basic personality and not just the updates that are available here on the forums. It sounds like she might have a corrupted file that is preventing her from working.

RedwoodsMama · « **Reply #38 on:** June 09, 2013, 03:16:40 PM »

Cammie Sue is even worse, now she will not run Probe RB and I do not think a skit either, The red battery signal is bad. I am without a live pleo I think, I do not think Innvo can fix her at this point. I do not know what happened to her. How can she get worse.............she used to run perfectly..............not a good thing at all.

RWM

kat · « **Reply #39 on:** June 09, 2013, 04:28:07 PM »

If a skit no longer works it could be a wiring issue, the wiring for the battery come loose or disconnected maybe. Did you try as I suggested the fie Innvo sent you using Chesters clock battery in her foot?

InmemoryofRomeo · « **Reply #40 on:** June 09, 2013, 06:14:16 PM »

It is starting to sound very much like a mechanical/wiring issue.

RedwoodsMama · « **Reply #41 on:** June 09, 2013, 06:50:34 PM »

Kat, yes I did try Chesters battery in her foot and the skit, but nothing the light automatically turns red, Is there a way to check the wiring in the battery terminal area, something I could look at? Please let me know as I want to try and fix her, Thanks

RWM

Junkroxy · « **Reply #42 on:** August 03, 2013, 07:17:49 AM »

RWM what's ever happened to cammie sue?

RedwoodsMama · « **Reply #43 on:** August 03, 2013, 12:40:46 PM »

Hi Junkroxy, and thanks for the question about Cammie-Sue. Well, it got kind of complicated and it turns out after following PleoPet's suggestions as I had followed all of Innvos suggestions, that I downloaded the flile for RB and it sounded like it worked, But after putting the sd card for the female in Cammie Sue, it was strange cause she would not run unless the sd card remains in her belly.

I could try to do it all over again, but at this point I am afraid I may stir things up and lose her again, so I guess the Micro SD card will just permanently stay in her. It is strange as to why she will not run without her, but to me it is not worth it to lose her again just as a technicality. So she is different, but at least I can run her , files are saved and so far I can turn her on manually and off . In the future if things change, or someone comes up with a different solution, then I may try to reinstall the files but for now, Cammie Sue is happy just being alive again!

RWM

Junkroxy · « **Reply #44 on:** August 03, 2013, 01:08:46 PM »

I understand, its not easy to leave them after you spent time with your pleo. I'm glad she's active and happy!

BeckyFisher · « **Reply #45 on:** August 04, 2013, 08:25:38 PM »

I'm so sorry about your sick cats, I hope they get better soon.

Bob the Pleo Forums

Author Topic: Can Pleo rb "Stop running" because his food level is too low? (Read 13790 times)