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Author Topic: Need help getting chat to work correctly  (Read 3058 times)

Anakey

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Need help getting chat to work correctly
« on: August 19, 2013, 03:15:45 PM »

Not sure if it is just me, but i don't think the chat room is working correctly. i can log on fine, however it seems that after only a short length of time i get an error message and am disconnected.

Code: [Select]
(22:08:33) ChatBot: Anakey logs into the Chat.
(22:12:45) ChatBot: Error: Connection status: 0

 Is there a way to stop getting disconnected when using the chat? Right now it is almost impossible to use as you get disconnected before there is time for another user to also open the chat.
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InmemoryofRomeo

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Re: Need help getting chat to work correctly
« Reply #1 on: August 19, 2013, 03:58:08 PM »

Is it actually kicking you out or just showing the error? The error doesn't necessarily mean you've been booted. In the top right there's a little dot that flashes, if it stops flashing there's been a communication error between your computer and chat, sometimes it'll pick up the connection again without refreshing and sometimes it won't.

For what it's worth Firefox is probably the most reliable browser to use in chat, followed closely by Chrome.
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Lunamione7

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Re: Need help getting chat to work correctly
« Reply #2 on: August 20, 2013, 09:58:38 AM »

Sorry Anakey I think it is just you, I tried it today for a few hours and even using my outdated Internet Explorer on a dodgy dial-up connection I was able to get on and saw no errors.
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Anakey

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Re: Need help getting chat to work correctly
« Reply #3 on: August 20, 2013, 03:21:56 PM »

well the small green dot turns orange and i get the error seems to happen if i'm not actively viewing the forums, however i am using other programs that need constant internet access eg xfire and irc yet they do not loose connection. Also i am using firefox
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kat

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Re: Need help getting chat to work correctly
« Reply #4 on: August 21, 2013, 03:22:59 AM »

If your not active on the forums or chatting in the chat at the time of being on it will time out and kick you off.  I've had the same issue before.  It is a good idea to put up a shout asking if anyone wants to chat before going in there as then there is more chance of finding someone to join you.  Or alternatively set up a time via PM with your bob the pleo friends you want to meet in chat and then jump in at the allotted time.  :)  That works best for me.  Hope that helps.
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