Hi everyone. I've actually been lurking for a while, mostly to gather information about Pleo before buying one. The forums have been a great help! I'm eventually going to be the new owner of a blue Pleo RB!

I just have a couple questions:
1. Innvo sent me an invoice for my order. I paid it last week but haven't heard from them. I did send an email on Monday asking about when they would ship my stuff. They asked me what my order number was, so I gave it to them and haven't heard a peep since. Is this kind of delay normal? Of course I'm not worried they're going to run away with my money, but it's sure taking a while.
2. How common is it to get an RB with defects/problems?
Thanks, and hope to get to know you guys.
