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[luna77]

Plees help me my little lunas (pleo) neck isn't normal like before   
She cant move her head down and if I hold she down under to put the Vaters it falls a little bot down but she can move her head left right up and (down  ) (I will show you a video or Photos soon)

Please help me 

[Crewella]

First switch off and let her cool down a bit .... then switch on.  That can sort out a problem sometimes.  I hope. 

Don't keep running if you're not sure what is wrong ........ 

Post a video if you can - we'll help if it's possible. 

[luna77]

Turning of its not solving the Problem   
 
(        i love this Sweet smily)

[Crewella]

Sadly, that might mean the bottom 'down' cable has snapped ........ 

[kat]

A video will definitely help ups to work out what is wrong. 

[Junkroxy]

glen's neck was stuck for a while (head up) and i simply removed the battery, works for me!

[luna77]

http://bobthepleo.com/forums/index.php?topic=3011.0