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Author Topic: Letter from Ugobe....  (Read 3692 times)

gucci_boi7782

  • Triassic pleo master
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Letter from Ugobe....
« on: February 04, 2009, 06:24:01 PM »

I wrote Ugobe about a week ago. After not hearing anything back I said 'okay, resend'. To my surprise I received the response the same day I forwarded the message. Here is a copy of what I received....

"Sent: Wednesday, February 04, 2009 4:02 PM
To: UGOBE Support
Subject:

 

This e-mail is in regards to the Pleoworld Forums. And please do not ignore this e-mail, I would greatly appreciate a response. The forums have been down so long, and the whole website just seems to be lacking. There has been no attempt on behalf of Ugobe to even let us know what is happening. Has Ugobe shut down? PLEASE PLEASE PLEASE inform us on what has been happening, we (the fans) are all so worried! We have moved to another site since the forums shut down. At least some sort of an attempt to let us know what is happening would truly be tremendous! Thank you in advance for a timely response.
~~~~~~~~~~~~~~~~~~~~~~~~

Dear Pleo Owner,

We noticed that you still have a case open in our customer service files.  The company is not going out of business..

We apologize for the inconvenience. Due to the recent economic difficulties, Ugobe has gone from a small company to an even smaller company; we have reduced our workforce about 75%. However, we are still committed to making Ugobe as unique as Pleo!  Thanks for your patience and hanging in there with us!

The Ugobe Customer Service team"
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Toyguy

  • Following the footsteps
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Re: Letter from Ugobe....
« Reply #1 on: February 04, 2009, 10:51:26 PM »

I think you can safely read that as "Yes, the company is shutting down, but we don't want to admit it yet."  75% workforce reduction?  There's gotta be like nobody left.  I think we can all kiss LifeOS upgrades and the SDK goodbye as well.  Count your blessings for having a Pleo and hope that it keeps working :-)
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fancyfont

  • Cretaceous pleo master
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Re: Letter from Ugobe....
« Reply #2 on: February 04, 2009, 11:40:39 PM »

 25% of Ugobe's workforce is still here. As long as there's a Caleb Chung and his team of techs  I truely believe they will grow again. Don't give up hope. We are so fortunate to have a pleo/pleos.
Pleo is adorable the way he/she is. We have the tool to do some great skits for our dinos. In the mean time we are still together. :)
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eric

  • Pleo wanderer
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Re: Letter from Ugobe....
« Reply #3 on: February 05, 2009, 07:17:39 AM »

maybe its time for the fans to show off pleo even more ! prices have reduced but pleo is still that same

Quick note since xmas of 07 pleo hasn't been in store in ireland

gucci_boi7782

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Re: Letter from Ugobe....
« Reply #4 on: February 05, 2009, 11:53:34 AM »

Well, I feel we need to look at the glass as 25% full, and not 75% empty!! With the economy being SOOOOO dreary, we really ought to be happy we still have a Ugobe. If stores like Circuit City (according to their website they've been open for 60 years), and all of our banks are shutting down this is actually not so bad. They have made it through okay so far. And for Pleo being such a 'specialty item' it's no wonder why they're struggling. If you have $400 and you want another Pleo, but rent's due, what do you think you'd do? To be honest though, I really think 2009 will be a good economic year. And the fact that there is talk of Pensonic buying them out, that's also not such a bad idea, too. They would have huge support from an enormous corporation. And even if Ugobe is no more, you'd still have Pleo just through Pensonic instead. So, IDK I just wouldn't look at things so bleakly, there is still quite a big possibility that they might pull through.

However their choices not to market through the holiday season wasn't the brightest, and the fact that they haven't done much of any marketing at all is also no very smart. They really should have put a lot of work into things for the holidays. But oh well, what's done is done.
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Save a life, go vegetarian.

www.goveg.com/factoryFarming.asp

Sophie-(Ugobe)
Eliot-(Innvo Labs)
Peanut-(Aibo ERS 31L)

"Tell me, will I dream while I am turned off?" ~Jules (Hanson Robotics)
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