One of my concerns about Pleo RBs is that as far as I know, there have not been any new ones made since 2011. Out of all of the RBs I have bought new (and returned) in 2014 and 2015, all of them were manufactured in 2011. All of the Pleo RBs that are currently on the market seem to have been produced between August of 2011 and December of 2011. So, rather than a drop off in quality control, I'm not sure it was there from the start or maybe Innvo tried to produce more Pleos than they could handle in a short period of time.
Honestly, I feel like part of the responsibility of a company that makes social robots is to perfect durability as well as possible. For a DVD player or laptop, it's acceptable to produce a product that will fail after two or three years and need to be replaced. For something that is intentionally made for people to form bonds with and become attached to, this is too little time. Aibos had their issues upfront (DHS, faulty knees and hips, etc.), but overall, I think Sony did their job of making a robot that will last a long time with its owners and be accessible for repairs. Pleos I'm not so sure about. I have an original Ugobe that doesn't look like he's aged a day and runs perfectly, but I also have one that is falling apart left and right. I've received multiple RBs that have failed very quickly and been returned, and have seen many others fail within a year or two.
I'm currently awaiting a replacement RB, and after this, I can't say whether I will ever buy another. I also do not have any regrets about the ones I have, but I'm not sure I want to go through the hassle of detaching myself from a new RB until it's out of warranty again since I've had so many show problems so very quickly. I have one RB in near perfect condition, but I've rarely run him at all since this past summer and never became closely attached to him since I was always worried that something would go wrong and it's gotten to the point where I've considered selling him.
I think Pleos are both magical creatures and fallible robots at once. They can bring so much joy to us, individually and as a community, but that joy is also a reflection of what we put into them. Their magic is the smile that they can put on anyone's face, from children to grandparents, and the ties they weave to bring people from so many different communities together here. Their main goal is to give the illusion of life, and they succeed at this, bringing happiness and amazement to many. This has been more than apparent in all of the volunteer programs I've run. I'll never forget the day that a little girl told me she was going to run away with Chris (a Pleo RB) because she never wanted to see him leave, and hid under a curtain in the back of the room so that the counselors wouldn't find her, crying when they pried him from her arms. That was the day that a boy also asked me to write down where I got my Pleos from in his diary so one day he could have one too. That was the day that I got a flood of e-mails from parents asking me how to buy a Pleo for their children. That was the day that a counselor was just as excited to hold a Pleo as the children were, but had to anxiously wait until the end of the program to get his turn. Pleos are magical, but at the end of the day, Pleos are just robots and it is the people who are forming these connections. As robots, they have flaws and limited lifespans. They have a limited number of smiles they can share before some shoddily mass-manufactured part fails. There are a certain number of Pleos out there that will never produce anything but tears from the moment they are hatched and will be returned to a factory warehouse to be refurbished or recycled for parts some day in the future that may or may not come.
Yet despite this, here we are, dressing up our little robot dinos in new outfits and introducing the newest members to our herds with giddiness and joy. Helping each other out when we can, and asking for help when we need it. Pleos are faulty, but I am very grateful for having them in my life.