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Author Topic: Battery issues for a new owner  (Read 1145 times)

richwet

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Battery issues for a new owner
« on: December 25, 2015, 06:18:24 PM »

Hi

My son opened his Pleo RB today but has had not much fun as the battery is causing a real problem.

Unfortunately there is a problem with the battery. When you put it on charge the cradle light goes solid green within a minute and does not charge the battery. If I put the battery in the pleo it will only last 2-3 minutes.

I am not sure if the battery needs replacing or the cradle to charge it but my guess is it would be the battery.

Can anyone help??

Many thanks

Rich

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aibo7m3

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Re: Battery issues for a new owner
« Reply #1 on: December 25, 2015, 06:54:01 PM »

It's possible that the battery is bad, but not super likely if the Pleo is new. I've had problems with RB batteries going green very quickly and not charging when the contacts are dirty. Try using a soft cloth and wiping the contacts on the battery and charger before attempting to charge it again.
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kat

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Re: Battery issues for a new owner
« Reply #2 on: December 27, 2015, 01:01:50 AM »

It could be the cable that goes between the charging dock and the wall.  Did yours come with a power cable that suits your country or did you have to buy one to fit the charger? If you had to purchase one then you may need to try a different brand of cable.  I have had this issue with mine before and replacing the power cable has resolved the issue.  You could try plugging it into a different power point and see if that makes a difference too as well as cleaning the contacts on both the battery and charging cradle.
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