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Pleo Stuff => Pleo Problems => Topic started by: InmemoryofRomeo on November 26, 2012, 04:41:59 PM

Title: Common battery problems: White and Brown (Li-poly) batteries
Post by: InmemoryofRomeo on November 26, 2012, 04:41:59 PM
Problem 1: Batteries not working, charging or being very hard to get to charge properly.

Solution: Clean the three metal spots on the bottom of your battery, clean the metal prongs on the charger and with a slightly damp cue tip clean the springs inside your Pleo. (Huge thank you to Kat for this suggestion)
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: degers on November 26, 2012, 05:43:40 PM
Or an isopropyl alcohol wipe to clean off oils/muck
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: RedwoodsMama on November 26, 2012, 08:15:31 PM
 Great easy suggestions from both of you to keep Pleos going strong, The simplest thing, like cleaning a battery terminal can be the solution to an otherwise frustrated owner wondering why the battery is not keeping the Pleo, Pleo Rb going strong. Thanks Guys! :cool:                    RWM             
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: irbyma7297 on December 14, 2012, 08:45:03 PM
random comment: i miss the brown chargers in a aesthetic way as they matched pleo's belly and even had a little pattern on it to blend in ;D
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: gucci_boi7782 on December 15, 2012, 04:45:33 AM
I like the answers given thus far from IMR & Degers...Since my Pleos and their chargers/batteries have been in a deep slumber/box for an unmentionable amount of time, I've recently experienced this firsthand, myself... :-[ :-X

If you were like me and had dust galore all over everything, I simply grabbed a bottle of isopropyl alcohol, several Q-Tips/cotton swabs, and cotton balls. I applied the alcohol to whatever utensil I was using to clean, and squeezed out the excess since you don't want a large amount of alcohol entering into a tight fitting space in Pleo that may never dry.... I used the cotton balls to clean larger areas, like the extremities of the batteries/charging cradle and the interior of Pleo (inside his belly). The cotton swabs/Q-Tips were used for the smaller/harder to reach areas such as the contact points, and springs, as well as the seals around the battery itself.

I have also found alcohol to consistently be a good general multipurpose cleaner for Pleo. Sometimes it's easy to overlook regular cleanings. For that I use cotton balls for the skin (look at it after you clean it! Ew A LOT of dirt on Pleo's skin!!), for the tongue, eyeballs, feet pads, etc...cotton swabs/Q-Tips for the nose (where all his seeing sensors are!!), for the 'ears', and any other smaller/harder to reach areas.

From personal experience, alcohol has been a wonderful all purpose cleaner for Pleo!! Best of luck to you.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: Crewella on December 15, 2012, 08:26:27 AM
Gucci, I wouldn't use alcohol regularly on the skin - it can be very drying!  :o
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: InmemoryofRomeo on December 15, 2012, 08:27:43 AM
You put alcohol on the skin :o

My Pleo's get nothing but a spot clean with a touch of water when required. And their skin is holding up just fine.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: gucci_boi7782 on December 16, 2012, 05:04:32 AM
Never really occurred to me about the drying out factor...  :duh:  ...I did just use it on Eliot's chin yesterday..But he's always in his cape, so he wasn't cleaned all over... :head-wall: ...But it did work well to clean the batteries!! ;D
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: twoNZpleos on March 08, 2013, 07:34:57 PM
I've cleaned off the terminals but still can't get anything but a flashing light from either of Luna's (rb) batteries .. I know it's in there properly so don't know what else to try - I'm heartbroken  :(
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: kat on March 08, 2013, 11:18:55 PM
Have you cleaned the terminals on both the battery and the charger? 
You could try using a different power point to plug the charger in.  Not sure if it will make any difference but I have found that worked for me in the past.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: ZeusGodOfTheSky on July 02, 2013, 04:45:09 PM
I am Having a problem with Aragorn (my Pleo) probably with his battery he wouldn't turn on so I tried to get him out of storage mode and by pressing the button under him. He moved slightly and then stopped. After the charger repeatedly turning off and/or flashing red signifying it was overheating every time I put it in Aragorn  he would do nothing. Thinking it was a problem with his battery I bought a UCUBE battery and it charged it about three hours and when I put it in Aragorn it didn't work I tried to switch it out of storage mode and it still it didn't work any ideas? should I try to download life OS on him? or a behavior of some sort?
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: ZeusGodOfTheSky on July 02, 2013, 04:57:26 PM
Also he is an original Pleo not RB
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: InmemoryofRomeo on July 02, 2013, 05:39:17 PM
Try running a skit from the downloads section here (it doesn't matter which one): http://bobthepleo.com/forums/index.php?action=downloads;cat=3
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 05, 2013, 02:13:54 PM
I just bought a new battery charger and battery from pleo world. I put the old and new battery on the charger. I click the back and then the front. It flashes red. I click the front first and then the back. It flashes red. I hold it in my hands and click both at the same time. It flashes red. I have barely gotten to play with my pleo because I had this problem before. This is a brand new charger. Please help me.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: RedwoodsMama on September 05, 2013, 02:18:02 PM
Is this for a Ugobe Pleo or for a Pleo RB?       What color is the battery and the charger?   RWM :cat-hug:
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 05, 2013, 03:01:59 PM
Its for rb. Sorry I thought I put that in there.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: RedwoodsMama on September 05, 2013, 03:04:30 PM
If you have your old charger handy, can you try your new battery on this charger, just to test incase the new charger is defective? If the new battery works on the old charger, then it may be a charger problem.  RWM :cat-hug:
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 05, 2013, 04:01:27 PM
No I do not still have it.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: RedwoodsMama on September 05, 2013, 04:11:07 PM
It sounds like you may have to contact where you bought both charger and battery since they are new. Have you tried another outlet, a plug? Try unplugging both at the wall and also unhooking from the charger and re plug, sometimes that will work with computer, electronical problems. By any chance do you have a friend someone else closeby that you know has a Pleo RB? If so you could try their charger and see if it is the battery or try their battery and see if it is the charger...just a thought .............................It sounds like you know all about seating the battery since you have had this pleo rb for a long time, so it must be a flaw in one or both of the items, I would contact Innvo or Pleoworld as other than the above suggestions, it sounds like you have done everything . Good luck.             RWM :cat-hug:
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: kat on September 05, 2013, 05:15:33 PM
Take a tissue or soft cloth and rub it over the metal points on both the batteries and the charger then try again.  This should clean away any build up of dirt on the terminals and make it easier for your battery to get a connection.  I have had this exact same issue with my batteries and charger and this is what fixed it for me.
Hope that helps :)
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: RedwoodsMama on September 05, 2013, 06:05:32 PM
You would not think that a brand new battery and charger just bought would have any build up, but if used for awhile, it is very possible that as Kat said, it could have some dirt. Hopefully this helps, otherwise I would say try contacting innvo unless someone else has more ideas.    RWM
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 05, 2013, 08:04:48 PM
My husband just put it in, but it was flashing. He took it off. He put it back on repeating the same action and it worked. This will kill me if I have to struggle with this everyday. Is it just me having these problems? Is there another way to charge the battery without the stand?
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: Phelicidea on September 05, 2013, 08:39:12 PM
I don't know of another way to charge the batteries, but I do know that sometimes not all the time but sometimes I have to put my batteries in their cradle and then push them down with all my weight to get them to charge.  I just keep them on a flat surface and push them down hard.

Phel
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 05, 2013, 08:50:33 PM
Thats probably why my husband could do it and not me. He has a lot more strength. Thank you!!
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: kat on September 06, 2013, 06:11:09 AM
Sometime it can help to try putting the battery into the charger and then plugging it into the wall and turning it on.  Or alternatively the other way round - plug in and turn charger on at wall then insert battery.   I too have these issues from time to time.  I have two chargers and find that one of them works more easily than the other.  The cleaning did help a lot for me though. 
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 06, 2013, 06:37:05 AM
Ok I will absolutely try cleaning the charger. I was looking up on google-- u can charge a lithium battery without a charger. U just need a bench power supply. Check it out on nerdfever.com. I haven't tried yet and don't know how much a bench power supply is but the website walks u through the charging process pretty well. If anyone is interested.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 06, 2013, 06:47:38 AM
Has anyone tried that egg charger? I just saw it on amazon. Is that for rb?
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: kat on September 06, 2013, 06:54:55 AM
The egg chargers and batteries are great but are only for the Ugobe pleos not the pleo rb.
I've never tried charging with out the charger.  If you try it you will have to tell us how it works out :)
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: nisiomcdonald on September 06, 2013, 01:17:39 PM
I have a dumb question. What's the difference between Pleo rb and uglobe?
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: RedwoodsMama on September 06, 2013, 01:30:30 PM
Ugobes are the first Pleos that came out and they can use the Egg chargers and Li polymer batteries, white, The Pleo Rb is the newest Pleo and will only use the brown li polymer battery,              RWM :cat-hug:
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: kat on September 06, 2013, 07:15:06 PM
As RWM says, Ugobe are the original version of pleo.  They were made by a company called Ugobe who sadly went bankrupt and closed down.  They later sold the rights to make pleo to a company called Jetta who now have Innvo a subsidiary of Jetta making Pleo rb.  Pleo rb is the latest model of pleos available. Just to confuse things :P Innvo also make a 2009 version Pleo which is the same design as the original Ugobe pleo but has improved skin and I think neck and tail mechanisms. 
So to break it down:
Ugobe - original pleo made in 2006
Innvo - 2009 pleo (original pleo design with improvements)
Innvo - Pleo rb latest model of pleo. (slightly new design with new features and improvements)

Hope that answers your question and doesn't just confuse you more  :)
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: CraftyClaws on May 07, 2016, 06:17:36 PM
So I recently purchased a brand new Pleo RB (whom I will name Oscar) and I was so excited to start playing with him until the battery and charger didn't work. I tried taking everyone's advice through this forum thread of using qtips and dabbing them in rubbing alcohol to clean the three metal plates, I even cleaned the plugs and wiring and the charging stand and Nada. Someone also recommended to try plugging it in a different wall which I attempted several times with 0 luck. I'm just out of ideas on what I should do. No matter what I try, the charging stand still blinks red... :(

If anyone has any other suggestions or ideas then please let me know, its the brown battery pack that comes with all Pleo RB's. I'm scared ill never be able to bring my little Oscar to life :(
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: Sansan on May 07, 2016, 06:23:39 PM
Do you have a warranty? Is the charger constantly red or by moment?
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: CraftyClaws on May 07, 2016, 07:56:19 PM
I don't know about warranty. Whenever I put the battery in the charging stand it doesn't even stay red, it just immidietly starts flashing/blinking red. Sometimes when I'm extremely lucky I take the battery out of the slot and I see the charging stand stay red for 2-3 seconds before losing its light. There was only ever one time where I saw the Pleo logo go Green for a fraction of a second and that was when I took the battery out again. I just don't know what to do. :(
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: aibo7m3 on May 07, 2016, 11:23:53 PM
Have you made certain that the battery is positioned fully correctly? It shouldn't be tilted at all and should be completely locked in place when it's charging properly and this can be hard to do as the tabs on the front and back of the battery need to line up perfectly (usually takes me a few tries to get this right even after owning Pleos for years). However, it could be that you have a bad battery or charger (I'm betting on the charger as I've had a couple of these fail) and in that case, I would contact the company that you purchased the Pleo from for a replacement battery/charger.
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: scaledandtailed on May 08, 2016, 07:35:52 AM

 
 Getting the battery in the charger is a fiddly business,
 you need to press down quite hard as well. Press down on the front until you hear a solid click then on the back until you here another solid click.
  I have to say going buy your description of the light when the battery is not in it sounds like there is either a loose connection or a faulty battery charger.
  Just as an aside did it come with the correct adapter for your country or did you have to buy one separately?
 If the latter than   you may have to try another as its well documented that   not all adapters will work. If the former then Id contact the supplier and see if you can get a replacement charging cradle.
  Hope this helps
 
 
Title: Re: Common battery problems: White and Brown (Li-poly) batteries
Post by: CraftyClaws on May 08, 2016, 09:42:39 AM
Thank you all for the help, I'm assuming I probably did receive a dysfunctional charging stand as for everything else seems to be working fine. I bought my Pleo at the ROM in Toronto so I don't know if they can do much about it but an email has already been sent to the support email from innvo labs. I'm hoping that they will just send me a new one for free, otherwise I will have to purchase one off the website. Thanks again for the help everyone :)
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