I've spent more time with Glen. No objects recognition, scared behaviour several times (not for food, but for nothing) and several times Pleo stops to do everything and do the "statue" :o
Sincerely i'm very disappointed and i would be back to 1.1.
Having watched him for a while now he's certainly a lot chattier than before, which I like, although some of the sounds seem rather contradictory. He seems to be a bit needier than before, and his moods can swing from panting exitedly to heartbroken to hungry in three seconds. Maybe he's still a bit traumatised. Even after showing behaviours that used to mean he was hungry I can't get him interested in his leaf, he even turns away from it in disgust if I try waving it in front of him. I've tried every shade of red in the house, waved red objects in front of him, left red things in his path, worn every red shirt I own and tap-danced in front of him in red shoes, but I CANNOT get him interested in the colour red. I'll try again later, maybe he needs more time.
She primarily wanted only to go backwards and I had a very difficult time getting her to go forwards in explore mode. ... She does seem to move a little quicker even if it is backwards so far.
RedwoodsMama and MS. Nova
Just passing on the feedback on the feedback, as it were . . . ;)
Innvo Labs is reading this thread and sending the feedback straight to the programmers who are eagerly listening to what we have to say and using our feedback to help shape what they do! They are very grateful for the work we are doing and pass along their thanks and kudos to you!
So keep up the good work, and let us hear your experiences with the new OS and what your thought are!
One thing I've noticed. While in roaming mode my Pleo seems almost desensitised. When I pet him during this time he barely notices. I'd like to see a suitable response to my touch when he's roaming (either he wants to be pet or he doesn't)
| Degers: | Have you been reading the feedback on the forums? Can you acknowledge any of the problems we have identified with the new LifeOS 2? |
| Derek: | Yes, absolutely, we do monitor those comments. Now the team that’s working on this, they are kind of finishing up some things and they’re going to look back through and get this, so if the response isn’t as quick as [the forum members] would like, unfortunately it’s kind of a man-power limitation thing on our part, because not only are they doing this, they are also working on the new product, so they’re kind of double-dutying this thing a little bit. We are taking it serious, we’re kind of prioritizing to see if we can go in and first duplicate what you guys have found and then, second, seeing if there is a way we can correct it. |
| Degers: | OK, thank you. The main source of concern from people is that they have been giving all of this feedback and then you guys have gone, just today, mass market with the PM2 and people are thinking “Hey, what was the point in us giving feedback?” |
| Derek: | Oh right. Well one of the things we did with going public is we kind of made a conscious decision to go for it, but we have set up the ability for users to go back to 1.1 if they really want to. Our thought process on this was, ok the more people who try this and give us their comments will be better for us, so that was it. Y’know there probably should have been a delay, we just made the decision that, while your comments were mixed, some people liked it, some didn’t, y’know there’s a problem but our philosophy is that we will continue to update that as we go along, to make incremental changes and improvements and we will put these on the website right away. |
| Degers: | Thank you. Can you tell us how important the feedback from Bob The Pleo forum members is to Innvo Labs? |
| Derek: | Put it this way, the forum, especially when they helped us out with the PDK before, we do lean heavily on your input. We almost verbatim use it as gospel, you know, if you guys bring something up it’s always taken seriously, there is a discussion associated with it and we attempt to duplicate what you have found and just make sure that there is a way to get around it or to fix it or improve it basically. The input from the forums is critical and we will always lean on you guys very heavily. |
| Degers: | Thank you, that’s great. Can you tell us how our feedback is being processed and is flowing to? |
| Derek: | Absolutely. Basically we take the feedback, we see if we can duplicate it also, because on our end we have to be able to duplicate your comments, so we can see what you are looking at. At that point we take the comments and see if it is a flaw in our thinking or if it’s just a difference of opinion, at that point then we put weight on it and we work through fixing those problems. So if it’s a problem when we agree this is a real problem, we’ll fix it. Sometimes there is a difference of opinion on which way the product should be developed, that we take into consideration, so there is some filtering that goes on with the comments that we see there but we definitely take them all quite seriously. The input that you guys have could definitely skew the way that the programmers are thinking, and here is something to publish, WE NEED YOU GUYS TO BE AS BRUTALLY HONEST AS YOU CAN! We need you to say, these are the things we liked about the old product, this is where we think you are losing sight of what Pleo should be, because of this, it’s not as cuddly, it’s more mechanical, whatever the gripe is, give that to us, and then we will go OK, we have to rethink it. It’s a completely different team that’s doing [LifeOS updates], with a completely different background, what we do not want to do is kill the product. We hope to get to a point where we have an upgrade that everybody wants to move over, we know with your comments, that’s not the case. You tested it out, it’s not quite right, you have given us comments and hopefully the next update will address those problems and then we’ll get a whole new set of comments! LifeOS is going to be an evolving process. We will continue to update LifeOS until by-and-large, people want to update, but right now, first time users, I would suggest that they leave it at 1.1. |
| Degers: | So it’s very likely that we are going to see a version of LifeOS released using feedback from the forums? |
| Derek: | Absolutely. |
| Degers: | OK, a more technical question, for the 2010 Pleo, will you be releasing 64-bit or Vista drivers? |
| Derek: | I am kind of doubting that. Most of our tech support problems were associated with trying to update the firmware and deal with USB ports, it was just nightmarish, half of the problems were associated with that. As we migrated to using the SD card more for the updates, those problems have almost vanished obviously. So, will they update the drivers? I haven’t heard a plan to do that yet. If it’s a big demand, then we will have to meet it, but if if we can stay with the SD card for doing things like the updates, that is most likely the way we are going to travel. It just eases up the tech support burdon. |
Innova Labs are testing betas on us to get their brand new Pleo right for the market! But consequently we are getting updated software that may not work well with our own Pleo's.