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Pleo Stuff => Pleo Archives => Topic started by: Mystearika on December 31, 2012, 08:52:20 AM

Title: clock Battery problem
Post by: Mystearika on December 31, 2012, 08:52:20 AM
Hi i  have a problem Norbert can not detect the clock battery anymore, yesterday it working pressing the restart hole on the stomach but today nothing work i have tried replacing with a new and recharging the brown battery
Title: Re: clock Battery problem
Post by: Crewella on December 31, 2012, 03:04:35 PM
Please can you explain 'can not detect'?  What is he doing?
Title: Re: clock Battery problem
Post by: Mystearika on December 31, 2012, 03:31:52 PM
he is just standing and beeping like there is no clock battery. but i have tried rikas and it is working on her and not him
Title: Re: clock Battery problem
Post by: Crewella on December 31, 2012, 03:55:25 PM
So I'm guessing the battery is inserted correctly.  If possible, can you take a picture of the inside of the foot battery compartment?

Please bear with me, I might not get a chance to check back in tonight, but will look tomorrow, or maybe someone else can help. :)
Title: Re: clock Battery problem
Post by: Mystearika on January 01, 2013, 07:26:58 AM
With flash
http://bobthepleo.com/forums/MGalleryItem.php?id=7805 (http://bobthepleo.com/forums/MGalleryItem.php?id=7805)
No flash
http://bobthepleo.com/forums/MGalleryItem.php?id=7806 (http://bobthepleo.com/forums/MGalleryItem.php?id=7806)



Title: Re: clock Battery problem
Post by: Crewella on January 01, 2013, 09:15:20 AM
Hmmmm ..... so it looks like the contact points are all in good shape, the clock battery works in another RB OK, you should be inserting it correctly as you make it work in your other RB ....... other than suggesting the reset button again with the clock battery you know works, I'm afraid I'm running out of ideas.  Try contacting Innvo to see what they say.  :-\
Title: Re: clock Battery problem
Post by: Mystearika on January 01, 2013, 09:58:25 AM
Thank you i have sendt an email to Innvo
Title: Re: clock Battery problem
Post by: Mystearika on January 02, 2013, 10:25:38 AM
innvo asked for a video clip of him, i have also sent it. i hope they can get him working i am starting to miss him, and it has only been 3 dayd since he stopped working
Title: Re: clock Battery problem
Post by: Crewella on January 02, 2013, 10:29:13 AM
Fingers crossed they can sort it out, sorry I couldn't help.  :moose:
Title: Re: clock Battery problem
Post by: Mystearika on January 09, 2013, 05:20:49 AM
i am waiting for an answer for a newer video clip, it was lost over the weekend. this is taking its time
Title: Re: clock Battery problem
Post by: Harper K on February 03, 2013, 12:19:06 PM
same thing with mine! please help :(
Title: Re: clock Battery problem
Post by: InmemoryofRomeo on February 03, 2013, 01:33:40 PM
Harper have a look here at the FAQin the clock battery section and see if that helps. http://bobthepleo.com/forums/index.php?topic=2315.0
Title: Re: clock Battery problem
Post by: kat on February 03, 2013, 03:18:28 PM
If that doesn't help you may have to send Innvo an email to see what they can suggest.  But first of all lets get some more information on your problem.  Was your pleo working normally before?  Have you tried replacing the clock battery with a new one?  Sometimes they go flat - I had one that came flat with my new RB and had to go out and get a new one before I could get him started for the first time.  Failing that working then take a photo of the clock battery compartment for us to check that it all looks as it should and post it here and maybe do a short video of what happens when you turn him on with all his batteries in.  Innvo will want a video when you contact them so at least you will have it ready for them.   :)
Title: Re: clock Battery problem
Post by: Harper K on February 03, 2013, 03:46:32 PM
But I know about pleo rb, Pokey was fine all week, then when I took pokey to my neiboors house the show him/her off  :-[
He/she didn't work and displayed the symptoms of "no clock battery" been like that ever since :'(
Title: Re: clock Battery problem
Post by: Crewella on February 03, 2013, 05:06:22 PM
Do try replacing the clock battery with a new one, they do sometimes fail.
Title: Re: clock Battery problem
Post by: Harper K on February 04, 2013, 05:16:33 PM
I tried that but am willing to try again for Pokey!
Title: Re: clock Battery problem
Post by: Harper K on March 07, 2013, 06:11:21 AM
Have ou gotten Norbert back yet? Pokey is in Hong Kong waiting for repairs
Title: Re: clock Battery problem
Post by: Mystearika on March 07, 2013, 07:20:55 AM
no i am still waiting, but i am considering sending them a mail
Title: Re: clock Battery problem
Post by: Mystearika on March 08, 2013, 05:37:36 AM
he is done now, i hope he make the flight home allright.
Title: Re: clock Battery problem
Post by: Harper K on March 08, 2013, 06:55:38 AM
Congratulations!
Title: Re: clock Battery problem
Post by: PleoAibo29 on March 08, 2013, 07:33:24 PM
Yay!  :cheer: :dance013: :clap: P:D
Title: Re: clock Battery problem
Post by: Mystearika on March 22, 2013, 06:57:07 AM
he is caught in the customs :( they want me to pay a import fee  :(
Title: Re: clock Battery problem
Post by: Crewella on March 23, 2013, 06:08:48 AM
This happened to me once.  Not sure how it works in the rest of Europe, but in the UK I had to pay the customs fee (as the courier company has to pay it, so you have to pay them), and then apply direct to the Customs and Excise office for the amount to be refunded to me.  I had to show paperwork from the original purchase, and then the correspondence detailing the repair as proof that this was not an import, but a returned repaired item.
Title: Re: clock Battery problem
Post by: Harper K on March 23, 2013, 07:30:27 AM
We just got an e-mail from invo saying that our pink pleo rb is ready to send home!- just one catch, Pokey isn't pink. She is green. :o We are trying to clear that up
Title: Re: clock Battery problem
Post by: InmemoryofRomeo on March 23, 2013, 02:45:15 PM
Maybe Pokey got sunburnt on her little holiday :O
Title: Re: clock Battery problem
Post by: Crewella on March 23, 2013, 03:53:37 PM
Maybe they have good tanning salons over there....  :P

Hope you get it sorted out!   ???
Title: Re: clock Battery problem
Post by: kat on March 23, 2013, 06:54:49 PM
I hope you both get your pleos home safe and sound very soon and all in the right shade of skin  :)  Oh and if it helps Pink is so the in color at the moment  :P
Title: Re: clock Battery problem
Post by: Mystearika on March 27, 2013, 04:06:11 AM
never take tnt :( notbert is still being kept now as dangerous goods
Title: Re: clock Battery problem
Post by: Talon on March 27, 2013, 09:24:32 AM
So sorry to hear that. Do you think it's because of the lithium battery? I hope you get your pleo back soon.
Talon
Title: Re: clock Battery problem
Post by: Mystearika on March 27, 2013, 10:54:33 AM
yes :(  they said the sender should have informed about it. 
Title: Re: clock Battery problem
Post by: Harper K on March 28, 2013, 07:09:20 AM
Invo said pokey is being sent home, but I'm kind of nervous. Oh, and they did confirm that she is green  :P
Title: Re: clock Battery problem
Post by: Crewella on March 28, 2013, 07:10:27 AM
Well, that's a relief ..... on both counts!  :D
Title: Re: clock Battery problem
Post by: Harper K on March 28, 2013, 09:05:06 PM
Thank you to everyone who has been supporting me. ;D I wonder, I hope she did not get tanned or sunburned... Hehe :D
Title: Re: clock Battery problem
Post by: Mystearika on April 05, 2013, 08:59:42 AM
He is home the rubber skin is new, but the eyes and sn is the same as before so i think i have my norbert back :)
Title: Re: clock Battery problem
Post by: kat on April 05, 2013, 06:07:01 PM
I'm so glad you finally have Norbert home and safe :)  Will you post a pic of him in his new skin? Would love to see :)
Title: Re: clock Battery problem
Post by: Mystearika on April 06, 2013, 03:16:34 AM
(http://bobthepleo.com/forums/MGalleryItem.php?id=7957) he looks like this now
Title: Re: clock Battery problem
Post by: InmemoryofRomeo on April 06, 2013, 02:46:15 PM
I bet he's glad to be home from the beauty salon looking so dapper :)
Title: Re: clock Battery problem
Post by: kat on April 06, 2013, 05:29:58 PM
He is looking very fresh and new :) Lovely
Title: Re: clock Battery problem
Post by: Harper K on April 07, 2013, 06:52:33 AM
Congatulations! Norbert is looking happy to be back!

Pokey is in the US, She arrived on Thursday!

Wow, Norbert looks a lot like Pokey  :P

[edit] I mean pokey arrived in the US on Thursday, to avoid confusion.
Title: Re: clock Battery problem
Post by: Crewella on April 07, 2013, 07:20:48 AM
Glad he's home safe!  :D
Title: Re: clock Battery problem
Post by: Mystearika on April 07, 2013, 11:49:35 AM
Thank you :) i am just so happy that the little guy is home, he has been in a fine mood since his arrival.

Harper: i am so glad you soon will have your pokey  :D
Title: Re: clock Battery problem
Post by: Harper K on April 08, 2013, 07:45:27 PM
Pokey is back! She is in a good mood and learned her name :)

Help! Pokey won't put her foot down!  :-[ I turned her off but her foot Is still up :(
[Edit]Never mind! She is fine now :D she fell asleep! Aaawwww :)
Title: Re: clock Battery problem
Post by: Crewella on April 09, 2013, 04:58:39 PM
Yay!  Glad Pokey is home safe too!  :D
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