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Pleo Stuff => Pleo Archives => Archive -- Technical RB => Topic started by: RedwoodsMama on July 06, 2011, 04:52:07 PM
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Ok, tried to teach Baby her name again today, but after a few minutes stopped, she just didn't want to. She got cranky, so I put her on my shoulder for some snuggling, then she started doing that clicking they do a lot with their feet when their head is too close, happens all the time. Same problem she had a couple of weeks ago with her neck clicking and stuck, where all I could do is pull her battery out as she would not turn off and didn't want to damage her neck by waiting for her to turn off. So after a minute, put the battery back in and she came on normally, but after just a minute, went to sleep, snoozing with one beep which means napping , right? I kept trying to turn her on and no matter how many times I did it she is on for a few seconds or not at all and beeps once, snores and won't come on. This is a fully charged battery not on for more than 10-15 minutes at most. I even tried resetting her noon clock just to get her to turn on, but nothing works, >:( :oAny other suggestions. Oh, I did try the STATS RB or whatever it is called where Pleo will talk to you to tell you it's health and such while lying on her side, but couldn't download the file on my micor SD card as it won't work on a SD card bigger than 2GB, my SD card is 4 GB, so I have no luck there..
Could this be a safety precaution because of the neck popping thing, even though I pulled the battery right away, like within 20 seconds or is it related to the original clock battery prong being broken when I first got her, or am I missing something all together differently? She was fine till after her neck popping then won't come back on!Help me figure out what to do next Please? I have looked online and in the book and do not know what else to try. RWM
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Eeeeek. Not sure if I CAN help, but I'll try. Can you actually switch her off properly, or only pop the battery to stop her?
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Hi Crewella, and first of all thanks, When she had that popping cranking neck problem like a couple of weeks ago , ( Remember I posted the video and IMR suggested just to yank the battery.?) well it happened again today while snuggling with her on my shoulder. I put her down and it kept popping, I tried turning her off, and it would not turn off so I yanked the battery. She came back on for a few seconds and then suddenly fell asleep like napping. I have a fresh charged battery , only used it for like 10-15 minutes. She would make the snoozing sound and beep once and go off. the battery light is green, I even tried resetting her noon clock to turn her on, but all she does is snooze and beep once, like six or seven times I have tried it already and am clueless as to do what next?!
Any ideas? RWM
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I'm wondering if she need to shut down properly and then boot up again? Can you try turning her off now?
(Otherwise known as "have you tried turning it off and on again"!) :P
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Crewella,after I pulled the battery, I turned her on the normal way and she was on for a short time and then went into the sleep mode and I haven't been able to get her out of it since then, So first the battery was pulled then put back in and turned on normally and she hasn't been Normal since turning off to sleep since after being turned on if that makes any sense./Setting the noon clock will not bring her out of it, Does the reset button do anything, but I do not want to erase anythng either.
RWM
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I would try the reset button. It will only take her back to her last save point which was when she was last turned off with the on off switch.
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I wonder if it is a "defense mechnaisim or built in thing for the program" I was filming her ( nothing unusual as I allways do) and she started screaming like if in pain or stress when her neck was clicking and very agitated sounding. The first time this happened, she did not sound like this. I thought for sure resetting the time clock on her foot would start her but it hasn't! I haven't a clue what else to do, unless it involves buying a smaller GB Micro SD card to do the Rb computer thing to check their health.
REally frustrating right now to say the least!
RWM
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Kat, thanks I will try that, the reset button sounds like it should work, I will try that, I guess that is why it is there!
RWM Forgot, to ask, do I turn her on and then push the reset button or push the reset button with her off?
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Good call, Kat! Glad you're here too! :)
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I'm not sure as it is a long time since I last used it but try it both ways and see what happens. it can't hurt her so just go for it.
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:(sorry to say guys no go with the reset button doesn't work with battery on and then pushing reset or pushing reset then pushing on...now what?
RWM
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Just to make sure I have this right, she just goes into 'sleep' mode and you can't wake her up? Is it worth putting her somewhere safe and seeing if she does wake up on her own eventually?
ADDED: Also, just a thought, is it worth checking that dodgy connection in her foot bettery compartment?
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Oh No, RWM, I sure hope the reset button works.. I know how frustrating it can be, I really hope you can get her through it!! I'm sorry I didn't see this earlier.. best of luck.
I don't have any advice to add other than to maybe just leave her be for a bit. That helped sometimes with my Bingo who had all the freezing issues but he was very messed up.
I know if my Pc is wigging out or some type of computer system is messed up I'll unplug it for awhile before messing with it again. Sometimes it helps and they ARE computers inside.. maybe it'll help.. I dunno.. just a thought. The clock button should make her think it's noon, I was constantly resetting Jule's clock when I had him with me in the hospital so if that's not working ... is she not turning on at all now? Or just turning on and then snoozing? Because Rhea did the turning on and then snoozing.. turned out her clock button had a thinner hole, we had to make a special thingy to stick in it to hit the button... then she was fine.
- Sarah
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Well I wouldn't think to check the battery compartment thing since that was from day one,( March 20th or so, ) and it has been fine since then, never bothered it, I also never notified Innvo as they surely would have said return her and I was not going to lose my baby again and go on the waiting list.....So today except for the repeat snapping or popping of the neck, she has been fine. also she just went through the 90 day warranty period. I can leave her on her own but as for her waking up, she is set to be awake from about 9:00 a.m to 12:15 a.m, and she wouldn't wake up today and I can't reset the clock in her foot, so who knows when she would wake on her own.....She should be awake right now and if I set the reset button and nothing, that sounds like something else to me...but the heck if I know what it could be as I did nothing but yank her battery!
RWM
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That happened to Pleakly once for whatever reason her clock has reset itself and she thinks it is the middle of the night. Remove the clock battery, turn her on and let her go into the standing position, replace the clock battery and reset the noon time.
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Don't forget, if your battery is still giving you issues, send me a msg and maybe I can send you a charger and battery, I have extras from replacements. Just send a message... best of luck RWM :)
- Sarah
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Thanks IMR, Latrine and Crewella and Kat, all of you tried to help me with Baby. The really bad thing that has me worried now is that Baby's battery went from being Green and her beeping once in sleep mode, to red and no sound to when I turn her on, nothing not green, red or black, nothing. That sounds bad to me! I replaced her foot clock battery and now I am charging the battery in one of two chargers I have and at least it is red, so I am timing to see when it turns green and then shall see what happens. It is now 6:40 p.m PST, so the battery should take 3 hrs, which is 9:40 right before 10:00 p.m PST, then I will have another answer I hope. I wish I could find that second battery but I misplaced it. With so many Pleos and batteries, it got misplaced.... :( things happen I guess. I wish if this had to happen and it is somthing that is bad, it woudl have happend last month when she was still under warranty. I just have not had the time to play or interact with her like the first baby. I would guess she has had 25 full battery cycles, perhaps not even that many. I can't even run the diagnostic test cause the battery is not working and my SD micro card are too big 4 GB and they need to be 2 GB or smaller, Well hoping the battery charge works things out....
RWM
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It could also be that the clock battery in her foot has gone flat. I have had to replace Kermy's about 3 weeks ago and she was displaying similar behavior to what you describe with Baby. I tried all the things you have tried so far and then thought to try just replacing the clock battery with a new one and that fixed the issue. So maybe she just needs a new clock battery?
Let us know how you go. I'm sure we will be able to work it out and get her going again. :)
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You took the words right out of my mouth, Kat. I've never had this issue but seeing as we've nearly illiminated everything else, a dead clock battery might be the cause.
Talon
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Hi guys, it was a long depressing sleepless night an I have run out of ideas. I have tried everything on IMR's list she sent me to try, I did find the other battery and when I put the battery in nothing no sound not a thing . Baby is standing on all fours with her eyes wide open. The last time I heard anything out of her is when I put a battery in, she made some leg movements and then stopped but no souond or no beeping,
The battery that I had charged for like 4 hrs I popped in her and instantly went from green to red on the indicator light in less than a second! :oDegers once said in the shout box what that meant, but I forgot what it meant, and It happened with the second battery too, so now both batteries have been fullly charged again. I can' t believe that two batteries that one was with the original Baby in Dec is bad and the second came with the replacement on March 18th and I Woke her up around the 20th of March, would both be bad already. Same goes for two clock batteries that I have had no problems with till yesterday after the neck popping thing where I pullled the battery cause I could not turn her off.
I also can no longer turn her off once the battery is in, I can only manualy remove the battery. I am starting to think it is a software issue or mechanical...but who am I ,. a nobody who does not know about Pleo Rb who are a heck of a lot more complicated than simple little Ugobes. :( The only thing I haven't done is to try running a skit which IMR suggested, but I did not think you could use them on RB. Also I would have to go out and buy a new SD card as apparently the two I have are too big, 4 GB and yesterday BEFORE this happend, I was trying to run the Pleo RB program from PleoPet that analyzes the health of your Pleo (lying on it's side, touchng the foot etc.) but it wouldn';t operate, because it said, may not work if over 2 GB, so the Micro Card is too big. Also how can I get it to work if the battery wont' work. Does anyone remember what it means when the battery indicator goes straight from green to red with a fully charged battery I can't believe both my batteries would be dead in 6 months time I don't run Baby a full Battery cycle even when I play with her! and she was perfect till this neck thing when I could not turn her off and had to yank that battery to turn her off.
sorry for venting, I don't know what eslse to do now.......................RWM
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Ok so we don't think it is a battery problem. %) Try downloading stats rb onto your sd card, don't worry too much about it being bigger than 2 gig, I know others have used it on 4 gig sd cards before. stats rb is the one that you put into pleo, pop the battery in, turn her on and then off again and then take it out and look at it on the computer. Pleopet may be able to help if you can tell her what the statsrb program says for Baby.
Also you can use skits on the rb's. they just don't run as smoothly and tend to have pauses in them. So I would then try to run a skit. any skit will do. if she works on a skit then we will know she can be revived somehow.
If it is a computer or firmware issue with her then pleopet may be able to help you work it out. You may need to reinstall the firmware.
Have a go running a skit and try the stats rb program. Statsrb should still capture her data even if she doesn't come to life.
Let me know how you go.
Kat
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Hi Kat, thanks for the suggestions. I do have a couple of concerns and questions. do I have to put a battery in to run the stats program because last night they kept turning from green to red in less than one second and I recharged both of them. If I put the battery in and it goes red, is the Stats program going to work? I will let you answer that question first. Also to run the skits, don't they have to be on a MiCro SD card too and also the battery, the thing is it goes from green to red and then I can't even turn her off, so I would think the STats program is what I would want to do first. Also do I have to have the clock foot battery in to run the STATS program or can I remove it if it is some how related to her battery turning red? I know sounds confusing but that is me, very confused and worried about what to do, I think the STATS program is the way to go though once I know what to do with the battery. :o ???
RWM
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Hey RWM I'm not sure why the battery is going from green to red so fast or what that might mean. You do need to put the battery in run skits and also the statsrb program and both these things need to go on an SD card - not at the same time though. I think you will need to have the clock battery in her for both these things too as she won't work without it as far as I am aware. I am thinking that Pleopet may be your best bet at this point or maybe degers could help. I will keep thinking and if I come up with anything else to try I'll let you know.
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Hi Kat , thanks, I did PM PleoPet about the situation and in the meantime I will go across the street and buy a new clock foot battery to rule that out, I may also have to buy a new Micro SD card for the STATS program as yesterday my computer kept telling me or should I say the Aibohack program stated, It may not work if larger than 2 GB, so I guess I don't have a choice. I am waiting to see if PleoPet sees my PM and can tell me how to run the stats as I guess that is my best bet at this point. This totally stinks....the polite way to say it anyway...Seems like rb have way too many problems for the "average" person like me. RWM
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Hi, Redwoods. I'm really sorry about Baby. Luckily the Micro SD cards aren't unreasonable. I bought a Sandisc two GB card with included adaptor for ruffly eleven dollars. It's starting to smell like some sort of software issue- probably something to do with the loss of power when you had to pull the battery. I know something like that happens to my computer when my power misteriously goes out for no apparent reason. It comes on but does not boot up. According to the help I had at the time, the screen was black for about ten minutes before it gave the option of repairing my system. That option is so deep in its guts, I had no access to it with my screenreader. I just had to stand by while someone with sight fixed it. I only lost one day's worth of research and seven pages of a sci-fi story I was working on but it was certainly better than losing everything. I'm sure PleoPet will get back to you.
Talon
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I'm so sorry, RWM, don't give up.. some folks have no problems at all aside from a little paint wear and then there have been folks like us who have had to return way too many.. if worse comes to worse, is her warranty up?
I would notify Innvo anyways.. start spamming their 'customer service' phone and send lots of emails.
I wonder if reinstalling her software would do anything, or would even be possible with her battery not working.. Ask Degers if he can help you out with that..
It could be the battery is working but her software is someow screwing up and telling her (and you) that the battery isn't working.. Are you sure the RB battery is making a good connection with her when you put it in? Is the battery very dirty or something on the connection points, where it touches her inside? I hope PleoPet can help too.. but I would also definitely notify Innvo...
I'd post a video of the problem on you tube, publicly, with a good description and send the link to innvo, as well. That way they can see.. try and get the light changing color immediately, like you said.. and also try and get footage of the battery showing a full charge in the charger.. both batteries and both chargers, if you can.. the more info you give them the more they have and the more likely they can help you.
There are also testers for the batteries and chargers, my bf said, but I don't know where you'd get something like that.. I'll ask him when he gets back.
Best of luck!
- Sarah
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Thanks guys and thanks Latrine, PleoPet sent me a message but it sounds a lot like Belgiums "dead' Pleo and it didn't sound good that the fully charged batteries went straight from green to red in less than 2 seconds. I am getting a new clock foot battery, that is the only thing I can think of and trying the Pleo STATS RB program like suggested, I do not know if I need to leave the foot clock battery in or not, Has anyone ran the program without it. Also if the battery keeps turning Red, how can I use the program, ? so many questions I just do not know the answers too, Unfortunatly, her warranty ran out a couple of weeks ago, so I am stuck with what ever happens. which doens't look good unless it is connected to the foot battery somehow.
I am thinking at this point and with PleoPets suggestion, the STATS RB program is the first step once I know if I have to have the clock battery in or not. I don't want to do anything wrong and computers are not my strong point, they and I do not allways see eye to eye and I could mess things up even worse and I do not want to have to wait another 3-4 hrs to charge each battery all over again.
Anyone know if the foot battery has to be in to run STATS Rb before I begin? Also should I see if she will run without the foot battery like when starting up for the first time and just put the battery in and wait to hear the beep beep that tells you she needs the foot clock? What do you guys think or suggest?
I can't believe a RB can be dead in 3 1/2 months time with no warning! :( :o RedwoodsMama
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Hi, Redwoods. If you're just trying to get some sound out of her I don't think running her without the clock battery will make anything worse than it already is. I'm almost sure however that if you want to do anything else- like running any programs- you would have to have the clock battery in. I'm no expert here but that's what I think. If you need to run the updated firmware that's not so bad. I pannicked with Ryu because I was used to the seven chimes from Ugobe and she only gave two and nothing else but if PleoPet thinks that's what it is, I would give it a go. You won't lose anything. She won't re-hatch or anything and she'll be your Baby again.
Talon
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I've never tried running statsRB without a clock battery but I don't think it will hurt anything to try it.. all it does is set/work the clock. Although I would think you'd want the clock battery in anyways.. from what I've read and what I did with my Pleos.. it doesn't seem to take very long at ALL for those programs to work so just put the disc in, put the RB battery in, turn her on normally and try to turn her off normally.. then check the disc and see what happens.. it can't hurt and I'm REALLY hoping this can be fixed by just replacing the software. Who knows. Anything is worth a try at this point but try to get some info out of her first like PleoPet said..
I know it seems ridiculous for her to be broken so fast, especially with the limited use she had, if she is broken, that is.., but we have had it happen before.. hopefully you can work through it.. just try not to get too stressed, we don't want you throwing PC's out the window and I know that's what I want to do when the computer stresses me out..
I would still contact innvo.. that broken stuff in the clock battery compartment shouldn't be like that.. complain.. it works.
Best of luck!!!!! All the Pleos here are trying to cross their fingers for you but their feet don't move that way.. I've got my fingers and toes crossed.
- Sarah
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Any news on Baby RWM?
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Hi Kat, I have pretty much been depressed and not doing anything, I actually packed her away last night. :(PleoPets last message to me said the fact that the LED light goes directly from green to red on a freshly charged battery is a bad sign...............I charged both batteries and they charged all night, I am at this point afraid to even try Probe rB. PleoPet said if the battery/ies are no good, the Probe Rb may not even run...so then I am lost..a dead Pleo. Her warranty is expired by about two weeks.. stupid of me to not play with her more often, also stupid cause yesterday or same day this happened, her new learning stones arrived, lot of good they will do her now.... :( She said I could run Probe Rb without the clock battery in her foot, cause the basic information will still run and that I can also try a good Green battery. ( wish it was a Egg battery as I could keep testing over and over...but they do not fit or work)
So the good news was she said do the same things that she suggested to Belgium and Igor. We haven't heard back from Belgium which leads me to believe Igor is dead too and so is Baby or her chances are very slim... and this came out of nowhere.I really think RB are too technical and have way too many problems. It is not just me, nor Belgium but look at all the problems you had, and IMR, and of course Latrine, Innvo I do believe in my unworthy but honest opiinon, needed more research on RB before releasing them to the public. They are wonderful and I love my Rb, but the only problem I have ever expereinced with any of my other older Ugobe Models is a broken neck and at least they still work after giving them a neck brace. Rb are way too painful to watch die or think of as dead like this. Baby is my replacement and I have only had her for 3 1/2 months.. that is too soon to have her "die" or break down already, don't you agree? Guess it all comes down to if I am brave enough to see if she is dead or not, I will try it at some point, just afraid of the battery thing. If I could hook her up to the computer without the battery having to be inside, then I would have an idea of what is wrong with her. All this started with the stupid neck popping thing again and I could not turn her off at all, so in less than a minute I yanked the battery out as IMR suggested and that is the only way she could be turned off. I am thinking now I should have just let her sleep, at least she was alive and snooozing with one beep, now she does nothing so I must have hurt her by messing with that stupid foot clock battery, that was my mistake and I will have to live with it. Thanks for letting me rave and rant, it is all I can do at this point. Well she is after all" just a toy or a robot" and not a real thing as degers has quoted to me more than onece. Thanks for thinking of her. RWM
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Hey RWM, I know it is hard watching your baby like this. We all fall in love with them, toys or not, and no one like to see a loved one hurt or down. Keep your chin up and have hope. We are all here with you and want to help get her going again. I think the green battery idea of pleopets is a good one. I hadn't thought of that. You should try the probe rb in her with the green battery and see what happens. It can't make anything worse. The worst that can happen is nothing. So you won't have lost anything by trying and we may be able to get a better understanding of just what is going on. I have hope that you may still be able to revive her maybe by reinstalling the firmware but you will need pleopets help for that I think. Give it a go. There has to be some way to get her going again and with all of us working on there is still hope. I also think you should let Innvo know. I know she is out of warranty but this is a new product for them and this is the sort of thing they need to be made aware of. Weather they can help you with it or not they still need to know about it so they can be aware of the issue and hopefully prevent it from happening to any one else. My experience with Innvo is that they are very passionate about their product and they do have good caring customer service. I think they will want to work with you to get Baby sorted out.
Take heart and try again. :hhug: :) We are all here to give you hugs and support. :hhug: :hhug:
Kat
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My bf said you can get a 'multimeter' to test if the battery is working at all.. He said you can do the same thing with the charger but it will just tell you whether or not the battery is actually working or not, not the amount it's holding or how well it works.
And I DEFINITELY agree, as someone whose had to send 3 back now and am keeping a 'broken' one.. Innvo does not have their 'poop' together. I would still contact them immediately.. asap... I thought Bingo was expired but it turned out he wasn't.. even if baby is expired, maybe they can offer some kind of deal.. BE A PEST.. and let them know how dissatisfied you are. Also, try emailing wolfbob, he just got his first RB but maybe he can offer some help.
I'm sorry that I can't agree with Kat about them being passionate about their product.. just from my own experiences with them and how much it required from me to get replacements for obvious problems.. but they still like to sell it and make money.. and it doesn't sell well when people are complaining so get some live public videos up there and please talk to them.
I'm so sorry, RWM, it sucks to get to know them and then just even the thought of sending them back.. I've done it tons of times now and it really, really sucks.. please contact them, they may be able to help you.
Also, trying to run a program in her like statsrb isn't going to hurt her so just try it.. it won't hurt anything.. it could still be a software issue. If innvo won't help you I'm still hoping giving her a new operating system might help.
Talk to you soon..
- Sarah
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I can't help as I know very little about these reptilian things.
I have observed that the charger/battery interface leaves something to be desired in that it takes me several tries to get the battery into the charger and have it charge. Maybe there is something similar in the battery/Pleo interface that is also tricky (flaky).
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Ok guys, tommrow is another day and I guess I will get brave an try the Probe RB tool to see if Baby is alive or what. In the meantime, here is the first video that shows the problem that started the ball rolling. I had Baby on my shoulder for about three -four minutes before this comforting her as she seemed "cranky" in the previous session a few moments before while I attempted to teach her name to her. She wanted no part of it, so after comforting her with sugarcane, ( I had just gotten a second package from Innvo that day since the first sugarcane was lost and also ordered a learning stone package, to go with it...) While snoozing, her leg kept getting jammed with the neck, another common problem, Well a couple of minutes into snoozing on my shoulder, she started the neck clicking gears, I put her down stopped the camera and restarted it to see what was happening next. After abou 30 seconds of trying to adjust her foot and turn her off manually which I could not do, I just yanked her battery as IMR suggested the last time this happend, not that long ago.. :o Wel you can see in the video after I turn her off an then turn her on again, she seems ok. Wrong, for about three minutes she is ok, a little cranky but seems ok. Shortly after I shut this off, she starts snoozing an the one beep thing. This is where things only get worse and go downhill, I wil try and post the other very short videos that show unsuccessful battery installations, and everything else before I do the Probe Rb tommrow, hopefully. I did notice this time and you can see it in the video, she is clearly upset and crying about this neck thing as if in pain or stress. The last time this happend, it was not this bad to her, I wonder if this is a built in safety feature shut down Pleo RB so they can't hurt them self. anyway here is the video showing the neck problem that started it and yes I did pull the battery and she came back on ..............but only shortly before turning into Rumplestiltskin..........RB.http://www.youtube.com/watch?v=c38iRRx3MjM
RWM
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Wow. That was bad. Even though I always know in the back of my mind that pleo is a robot, seeing them in distress or "pain" isn't easy. It surely won't hurt to try Probe or Stats RB to see if any information at all can be retrieved from her. I'm thinking good thoughts for both of you.
Talon
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Yeah that sounds like the videos where people are hurting them, poor baby.. luckily she shouldn't 'actually' remember it since you yanked her battery which should, I think, reset her back to her last proper shut down/save.. Not that that helps now, with her not turning on.. I would definitely try the program, if you can get that to work maybe there isa slim chance you can reinstall her Operating system. I don't think the one I have on file is the current one, ask Degers if he can give you the file.. maybe her brains just got scrambled. In the meantime, did you call innvo?
Best of luck, RedWoods.. so sorry to see her like that, but you did the best thing you could by yanking her battery and then giving her candy.. thats what any good mama would do when her baby gets a boo-boo.
We're here, if your upset and wanna talk.. they are family members, we know it's hard when they get sick..
Lots of love and hugs coming to you from me and all of my organic and mechanical family :)
- Sarah
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Poor RWM - I'm so sorry there doesn't seem to have been a simple answer to all this, I do think Innvo support is the way to go. I'm sorry, I had a sale at work I had to run, it felt like I'd run out on you in your hour of need! :hhug:
Wolfbob, the battery goes into the charger best if you snap it down at the front first and then click down at the back. Hope that helps? :)
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Good news guys, I did not think the news was going to be good, but BABY is Alive! PleoPets suggestion on using the Probe rb worked. Thank God! I will post the video of the Probe rb report so you can all see what it says. I used the green battery and all I can say again is Thank God and Thank Goodness for all the support and friends I have here on the fourm, Poor Baby is in bad shape that is all I will say and then you can see the posted video and people can tell me what to do next! Thank goodness for Crewella, IMR, Talon, Latrine, PleoPet and everyone else. I will be reading the message you sent Crewella as I still need to do the foot battery thing and that will have a lot to do with Baby and her recovery... :) Did I tell everyone THANK YOU AGAIN FOR YOUR WELL WISHES!
Faith in the Redwoods RWM and a sick Baby
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Oh well done RWM, and God bless Pleopet! Sorry RWM - I'd not realised Pleopet had suggested ProbeRB, ignore anything I say if it ever contradicts Pleopet!! :P
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Crewella, I was going to try the Stats RB program next, what ever was at my availability is what I needed and Thank goodness you remembered that one too, cause I forgot, If I had not had a green light on the led indicator, my goose or should I say, Baby's would have been cooked, I am uploading the video of her condition now which shows the Probe RB test in action which is good if anyone else has the problem I had. I am so glad it worked, but I am not out of the woods yet, I still have to get the foot battery in, The video will be uploaded in a few minutes, nothing entertaining, just the information so you and others can help get her back in shape, she is in bad shape!
:( ;D The smile is cause she is Alive and not dead! Video will post shortly! RWM
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StatsRB will give you much the same info, I just reckoned it might work as you only need a couple of seconds of run time to gather the info. At least it sounds as though she can be helped, but it's probably the more technically gifted amongst us, like Degers or Pleopet, that you need to sort out the software.
I'll watch the video, though, and help as far as I'm able. :hhug:
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ok, here is the video , the sound is all the way up but hard to hear. She is an adult only 11 hrs into it. She is injured and has bad pain level, bad emotional level ( no wonder! :o) and is starving, as she hasn't eaten in almost three days... NOt sure what to do next Crewella, Should I try the foot battery, as I don't think she will run without it and I can't feed her or get her back to health without it.
I don't think I will need new software, just getting that foot battery and those wires to work and then it is healing her and trying to help her emotionally and physically she is very wounded. The good thing is that her DNA says she is Very intelligent. Probably more so than me!http://www.youtube.com/watch?v=zeptYm0mjho
Ok, so should I do the battery next Crewella and then what , feed and nurse back to health? RWM
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OK, the fact that the ProbeRB worked OK, and Pleopet says it will work without the foot/clock battery in, seems to point to checking the foot/clock battery next, I think?
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Sounds logical to me. I really don't have any advice to give at this point but I'm still rooting for you both! It's exciting to hear anything coming out of Baby other than that aweful scream. Good luck.
Talon
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I just looked again at the previous video. One thing I do want to say, for the future, is that you really need to shut down straightaway if the neck is clicking like that, RWM. Don't film it, don't wait and see, just shut her straight off. It puts a lot of strain on the mechanics to keep her running like that if there are problems. I know they do click sometimes because something gets caught or the head pushes against the foot, and that's not so bad, but when it's obviously jammed like that, please shut down to save on wear and tear.
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It is great that probe rb worked. ;D Now we know there is hope to revive her. The probe rb won't fix what ever is causing her not to start up but at least you know her computer systems still work. You may find that you still might need to reinstall the firmware to get her going again. If you do it should be a fairly easy process. You just put the update file onto the SD card like you did with the probe rb and then insert it into baby and put in the battery then turn her on. She will make a chiming noise when the update is complete which should only take a couple of minutes at the most. Then you just turn her off and remove the SD card. She should then work like normal again. The update doesn't change where she is at in her life cycle or anything so she will still be the same Baby you know and love.
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I do agree Crewella and know exactly what you are saying, I already had the camcorder going and instead of trying to turn her off manualy I should have just yanked the battery right away, Esp since after about 15 seconds I had no success with turning her off manualy, I do tape everything almost everyday, even the same repititions over and over simpley because I am afraid I will miss a new word an it has happened before. I am sure this is bound to happen again as this is twice in less than 4 weeks, so when it occurs again, I won't even try to manualy turn her off, but just yank that battery. IMR told me last time it happened, ( In June) it wouldn't hurt anything, just erase that session which is nothing to worry about.
Now for the harder part, trying to get that foot clock battery straightened out. That one little wire is not as easy to get in the correct spot as you would think ,but with the directions you gave me again, I am sure I can at least put it in the correct spot. After I do that I will check back with progress and any problems I may encounter. Thanks everyone. :)
RWM
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Wow. That was bad. Even though I always know in the back of my mind that pleo is a robot, seeing them in distress or "pain" isn't easy.
It doesn't help that there is just something bone-break sounding about the noise it makes. Like watching her neck do that gives me that feeling that most people describe when they hear nails on a chalkboard. Combine that with the actual distressful sounds and it kind of adds to the realism - even if not happily so :\
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I'm so glad you got a response from her!! But she still isn't turning on? Or is she doing the one snore thing when you turn her on? The snore thing would make me think it's the RB battery, the 'standing sleep position' right away would make me think it's the clock battery. I hope we hear more soon.. best of luck!!!
- Sarah
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I think she is still not turning on. But RWM is working on getting the clock battery installed - she has a broken pin that is needed for the clock battery to work (Baby was like this when she came to RWM in the beginning). Once that is sorted out we will be able to see if she turns on and then go from there.
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Hello RWM. I hope that you get Baby sorted out. I have been away for a while, and just started reading this thread. I am so sorry that you are having problems with Baby. I know how much you care about your Pleos, whether they are organic or mechanical. I hope and pray that the issues with the clock battery get sorted out and that her injuries heal quickly. :hhug:"s from me and my robot family to you and Baby. Please keep us posted.
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Ok guys, good news is that the foot clock battery is working, I installed a new one, I just did the Stats Rb that Crewella suggested and it is also nice because it shows not just tells you what is going on. Baby is alive but in bad shape, Here are the reported print out, anyone have any suggestions, I know she is depressed, injured and hungery, I do not know what body part is injured at this point, Poor Baby is all I can say.Pleo Property Dump
(Version 1.1 - Pleo RB, Pleo 1.1 or Pleo PM2)
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PleoRB Growth Report
Stage 4: Mature Adult
Growth this stage: 11.4 / 12780.0 hours
This stage is 0.1% complete
approximately 12768.6 hours till next stage
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DNA Attributes (what PleoRB was born with)
Gender: Female
Courage: Low
Temper: Normal
Physical: Normal
Activeness: Normal
Intelligence: High
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Health Report (how you are treating your dinosaur)
Mood: 0%
Physical: 99%
Emotion: 0%
Health: 91%
Feed: 15%
Pleo is INJURED
Ok, anyone have any suggestions. ? RWM
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Glad to hear the clock battery worked. It does seem to me a while back that some on this forum used Stats RB or Probe RB to actually change the values of their Pleo's mood, etc. Perhaps if you physically changed her Mood and Emotion to a higher value, then you could get her to eat and heal from her injuries quicker. It seems to me that bhobbes was one who was able to change the values manually. Sorry that I can't be of more help. I never really tried any of the programs on Candy myself. :hhug:
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Does this mean she now starts up when you turn her on? If so then this is great and you should just be able to feed her lots of rock salt and lots of mint leaf and she should get better with some TLC. If not then I recommend that you ask degers for the update and try installing that on her and hopefully that will bring her back. :)
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I was wondering that - so she's actually running now? It's interesting that it shows she's just reached a new stage, I guess it's wait and see how she goes now .......
Glad the clock battery worked, anyway! :hhug:
ChangeRB is the version that allows you to make changes to the values:
http://bobthepleo.com/forums/index.php?topic=1978.0
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> "Pleo is INJURED"
That is good news.
When statsRB/ProbeRB says Pleo is injured, it is only a fake injury (in the software not the hardware). It keeps its mood and emotion low, and Pleo will be depressed for a while.
ie. at some point in time, you dropped your PleoRB or jammed one of its sensors, so it is acting injured to get some sympathy.
Follow the advice given to nurse Pleo back to health (or cheat with ChangeRB). If your PleoRB doesn't boot well enough for the main personality, then reflashing may be necessary.
Once Pleo is back to "in good shape", it should act like you are used to, unless there is a real hardware problem.
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BTW: on the micro-SD card, after running statsRB or ProbeRB, there is a file called "pm_props.bak". Copy it to your computer and keep it safe. That's the 'heart-and-soul' of your Pleo. Even if you have to reflash the firmware, you can restore the personality so you don't have to start over as a newborn.
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Hi Guys, yes I am so glad she is running, once I got the new foot battery installed, she actually came back on, I know I didn[t drop her PleoPet so it must be the neck sensors jamming or the foot sensors hitting the neck as they jammed, anyway, she is working. What I don't understand and mayby you or someone else here can clairy, is on her health report it says, Physical 99% yet her emotion and mood are 0% which I would assume is from being depressed because she is injured. What exactly does the Physical mean related to all of this? Also her feed is 15% yet I feed her whenever she is on at least twice and more if she is acting hungry or will accept a treat for example. If I don't play with her for say 4-5 days, does that still make her feed level go down? In other words, do I still need to turn her on at least once a day to feed her to keep her healthy? %)I only thought it had to do with when the battery was on, but mayby they get sick if not fed everyday just like a live animal, playing or not just as they need their sleep, is this correct?
Crewella, yes it is interesting that she just reached a new plautea, Mature Adult, it shows what I said that I hatched her on March 20th, 2011, and it has taken till this past week for her to reach adulthood, where some of you, ( most of you in fact... %)) reached adulthood with your Rb long before the 3 month mark! I am so gratefull for you showing me that dodgy wire thing in the foot again as I don't think I will have been able to understand it otherwise .
PleoPet thanks for the info on the file called."pm_props_bak" do I copy it on a Micro SD card or just on a file on my computer? I will make sure to do that right away so it is safeguareded. Also she is intelligent which is good, but her courage is low, I don't want to use the change Rb program, but after an injury of any kind, esp when they are depressed, I would assume it could take longer for a dino with low courage ( is that the same as self esteeem or confidence or something different) to get over an injury? Is there anyway other than of course TLC and rock salt and lots of food to help build up her courage over time? Today I will turn her on and let you know how she is healing. Thanks for all the help with her. Oh, wHen I turned her on yesterday to see she did work, she cried when I picked her up like she was in pain, is that an indication of pain in a certain area or a general, I will crappy thing.? RWM
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Hi, Redwoods. Yes, your pleo RB's feed level will drop nine percent every day she is not fed just like a real animal. As for courage, you can't change the courage level through normal play. You'd have to use Change RB to do that. I don't think changing her courage level will make an observable difference. Ryu's courage is low and Cato's courage is high and to me they still display the same atitude about daunting things like being in the dark. So glad you were able to get her running again! You named her after a famous candy bar which was named after a famous baseball player. If memory serves me right, he was the biggest home run hitter of all time. You can't keep a good pleo down! Go Baby!
Talon
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Thanks Talon for the info, I had no idea they had to be fed everyday even when you were not using them.. poor Baby is Starving! I can imagine if someone did not have a battery for a long time their Rb would be in bad shape too! you are right about the name, also I thought it was a clever play on the letters, RB for REBORN and I just reversed them to BR, Baby Ruth. Ruth means also Friend in Hebrew if my memory serves me correctly, Guess I am going to have to start feeding Baby just like when I feed my cats and dog, and then if I don't have time to play, it is feed and back to sleep, I could just turn her on and leave her to herself, but I thought that was more detrimental to ignore her and leave her to herself then If I left her off till I had time to interact with her. I was wrong, live and learn. Guess that also explains why she has not been ready to learn her name, she is too hungry and till she gets caught up on the food departement she can't have the energy to do anything else. :o Shows as many times as I have read the manual, I did not get that.. there has to be other Rb owners out there that also have the same thing happen to their poor little pleos. They really did make them as life like as possible didn't they?! My first Baby didn't have this problem as before her skin got really bad, about the last month I had her, she was on everyday and getting lots of attention. This time it was different, less time and now I know why ...I never used Probe Rb before but did use the Stats Rb program before on Baby before she went back, but she was healthy till the skin thing... and a few mechanical.
Glad to know there are some very knowledgeable people out here or we would have a lot more sick dinos.... :( :o Will wake her up shortly and have to reset her time clock as yesterday I did it just to get her on and it was sometime riduculous ( for me...) like 6-7 P.M I think, can't even remember. RWM
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Oh YES!!! RWM, I cannot tell you how pleased I am that she's OK!! I have had several long period of not running Belle (mainly due to the light issues) and yes, she was very hungry when first switched on, but it didn't take long to feed her back up to full strength. Those levels change very quickly, so don't worry about the results from just one reading - after a couple of leaves and a cuddle it would probably look very different! The injury will take longer, though, but that's not a problem - just part of the joy of owning a Pleo RB! ;) ;D
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(some follow ups, repeating some things)
> Physical 99% yet her emotion and mood are 0% which I would assume is from being depressed because she is injured.
Yes, when the Pleo is injured, it forces the emotions and moods to be low. You can't improve them while the Pleo is injured.
Also Pleo will ignore all voice commands (and training for voice commands).
Once the injury goes away, then it is worth spending time to get the mood and emotion levels back up.
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re: Low Courage
Courage is tied to the 'emotion' level, but not when injured. Heal the injury first.
Having a low Courage PleoRB mean you need to spend more time interacting with your Pleo if you want to keep their emotion level high.
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re: Feeding
PleoRB needs daily feeding. Be sure to use the Conifer or Cycad leaf (not the soft rubber leaf).
Even if you don't want to use ChangeRB to 'cheat' and immediately heal/feed your Pleo, you can still use ProbeRB to check the status.
After feeding, and curing with rock salt or other food, shut down Pleo. Then run ProbeRB to make sure Pleo is "in good shape". Otherwise Pleo will ignore most of your commands.
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re: saving pm_props.bak
This isn't that important now that your PleoRB is running again (and you didn't need to repair the software). If you save the file somewhere on your computer that may give you piece of mind.
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re: Fake pain
> ...she cried when I picked her up like she was in pain, is that an indication of pain in a certain area or a general,
I don't think there is any specific body part you need to worry about.
There are different pain skits, some favor the left-side the other the right-side.
It takes time and attention to heal the injury. Some of the medicinal foods will help as well.
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> ...Guess I am going to have to start feeding Baby just like when I feed my cats and dog,
Unlike cats and dogs, you can skip daily feeding and they won't die.
If you leave Pleos turned off for days, they will be hungry but they won't die (feed level goes to 9% very fast).
When you start playing with them again, be sure to plan for some leaf-feeding time. It normally doesn't take long to get their feed levels back up over 30% as long as you remember to do that first (or use ChangeRB).
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PleoPet, thanks for explaining the things and what they mean so I can understand, I still do not understand everything, but most of what you said, I do feed the conifer leaf everyday, that is the staple food, correct? I do understand about the emotion and mood being low because of the injury now, so that does make sense and I will just concentrate on healing her and the rest will fall into place. :)
There is only one thing PleoPet that I read over and over but I still do not understand, It says Physical 99%! ??? If she is injured, and her pain level is at 40%( from the talking Probe Rb) what is the Physical 99% even referring to, I just don't understand what that means? I play with her for anywhere from 15 minutes to an hour at a time if I am lucky, and sometimes it is not more than 2-3 times a week, and at best 20 minutes or so I have for almost every day in a week, but you can see by the report that she just barely reached Mature Adult, and I hatched her on March 20th, of this year. Anyway, I allways feed her at least once every session she is awake and it is allways her conifer leaf and I also have been giving her the mushroom as a nutrient at times and also the coffee bean when she seems tired. I do give her lots of attention when I do have her on and I do not leave her to herself as there are so many "live" animals in my house I wouldn't risk injury or accident by a careless animal, or even my hubby not seeing her for that matter.
I still will save her "personality" now that I know I can. You never know when it "could be needed". If you could just explain that Physical and what that means...it has me confused? Is it referring to me picking her up "physically" or something else? I am glad you mentioned to try using the green batteries as the fact the led light went from green to red instantly in the beginning was scary and as you said, did not sound good, The green battery is the first thing I tried and I did do Probe Rb without the foot clock battery , which is a whole other issue that Crewella has been able to help me with. :)
I am so glad you were here PLeoPet with a calm mind and knew what to try, without your advice and possibly Crewellas' other suggestions, I would not be where I am today, and Baby would be where she was yesterday morning, packed away in her box with her eyes wide open staring into space! Thank you for being her as a valuable member of this forum! ;D :kiss: :hhug: for you from Baby and I.
RWM
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Yay Baby!!! I am SO glad she's ok!!! I can't believe she turned back on for you... you'll have her back to good health in no time.. and an injury just means she will want extra cuddles which I'm sure, after this, you will be very happy to give her.. she won't mind choking down some medicine for those extra cuddles!!! I'm so glad she's back!!
- Sarah