Bob the Pleo Forums
Pleo Stuff => Pleo Archives => Archive -- General => Topic started by: barrettgazzy on January 03, 2011, 12:28:34 PM
-
Hi i am seriously getting close to ordering my green Reborn , i just want to know what was the total cost of green reborn to the uk including shipping and customs etc ?
So if all you green reborn owners living in the UK could add this here would be of loads help to me :)
-
I'll let you know when my Green Pleo Rb finally clears customs and actually gets to me 8)
-
Total cost of pleo RB basic pack plus shipping from pleoworld for me was £353.
The customs is kind of the tricky part as it’s all guess work at the moment. I’m estimating that the charges should be around the £80 mark which would bring the total up to£433
Of course then there’s the vat ingress to take in to account. Which unless they’ve got some really harebrained way of adding it should only be an extra 2.5% on top of the estimated £80. Add in a small currency conversion charge from your bank if you’re paying via debit and that would prob bring the total up to just shy of £440.
I’m estimating around £80 for custom charges because that’s been the most other UK members have had to pay so far when ordering pleo RB oversees. Really hoping they don’t charge much more than that though tbh
I’m afraid most of this is not as exact as you where looking for but we should be able to give you a better idea after customs charges.
Hope this helps
-
That's really helpful, thanks Scaly. :)
-
I just hope I haven’t greatly underestimated the customs charges. I know some people, you included haven’t had to pay as much as £80 though I tried to be as conservative as I could with the information I had to hand so that Barrettgazzy or anyone else from the UK wouldn’t be in for any nasty shocks.
-
Your estimate sounds about right to me - it's about what I was actually expecting and also the amount I've been asked to pay on another robot of similar value. I just hope UK Customs and Excise agree with us, or think it should be less (please)! :D
-
Many Thanks on your replies , you have helped me out a lot on what to expect to pay :o hehe
-
Lol we can but hope.
Glad I was able to help a little Barrettgazzy.
Hope you didn’t hurt yourself when you fell off the chare lol
It does look a little scarred when you see the total amount written down. Really dreading the next bank statement lol
-
Malfie have you been able to track your reborn etc easy enough , what courier is reborn shipped on to UK ?
-
I tried tracking him with a few US couriers first and couldn't find him. And then I tried the USPS website and was able to track him down straight away! The tracking number gets changed after him being booked into UK customs, a number with a GB at the end. So this is the number I'm using to track him now on the Parcelforce website, as this is the courier he's been assigned to.
His status hasn't changed since Saturday though, still "Awaiting customs clearance" :(
-
USPS is what pleoworld uses. I remembered that from last time though it also states it on your order confirmation email. You have to look for it though because it’s easy to miss.
The tracking is pretty good tbh and delivery is pretty fast. Well it is until it gets to the UK and then it all kind of grinds to a rather frustrating halt. .
-
That's strange because I looked all over my order confirmation email and have looked again since and there's nothing to say USPS, not even in small print. Anyway, USPS is obviously the carrier they use %)
-
It’s there or at leaste it should be there but for some odd reason it’s on the order confirmation email not the shipping confirmation one.
I’ve pasted part of my own one confirmation email so you can check and see if yours is the same.
Hope this helps
Info as follows
Code Name Quantity Price/Ea. Total
-------------------------------------------------------------------------------------------
INL-INNVOLABS-662910PLEOrb Basic Pack 1 $469.00 $469.00
Shipping: U.S.P.S. Express Mail International (EMS): $77.00
Sales Tax: $0.00
-------------------------------------------------------------------------------------------
Total: $546.00
-
Ahh, thanks Scaley for clearing that up :) It was the shipping confirmation email I was looking at! Yes, it does say USPS Express Mail International on my order confirmation email the same as on yours!
-
For that price they should offering free shipping... lots of money for non-us residents :-X
-
My shipping cost to U.K. was $81.50 for pleo plus 4 accessory packs ans a spare battery, although I ordered 9 days ago now and still haven't even had a tracking number
-
Still no tracking number ? :o has the money come out your account yet .... ???
-
I paid with Paypal, don't know if that's the reason for the delay, wonder if anyone else has paid with Paypal?
-
Mrssid, I think if I were you I would email Innvo and ask if they've actually shipped your order! I received a shipping confirmation email plus tracking number within 12 hours of placing my order. Maybe it's something to do with you having ordered a spare battery, as I've heard Innvo don't seem to have the spares to ship yet? I didn't order a spare battery but I did order the 4 accessory packs. I paid with my credit card, not PayPal. Don't know if that made any difference though.
Well, I received the letter today telling me what I have to pay and I'm still a bit shocked :o
Import Duty.....£11.35
Excise Duty......£ 0.00
VAT.................£68.21
Other...............£ 0.00
Clearance Fee...£13.50
Total...............£93.06
Does this sound about right what others have had to pay? Or am I the first to import a Green PleoRB into the UK? ???
-
Malfie, I am a bit shocked, I didn't expect the fees to be quite so high, I thought about £80. I had an email from Derek Dotson when I first ordered telling me the batteries were not yet available but all the rest would be still be shipped, and have spoke to Derek since, he's at the ces show at the moment, which runs from the 6th to the 9th so hopefully he'll be able to investifate more about it next week, the money has left my account so there should be no problem paying with Paypal, as I'm confirmed and verified and all that, I just can't understand the delay.
-
Hmm, if the money has left your account, I'm not sure they're allowed to take the money until they ship your order ??? I don't know much about paying with PayPal though as I always use a credit card.
And yes, I too was expecting to have to pay around £80, not over £90 :o It's mainly all VAT!!
-
....... and probably at the new VAT rate, too. :(
-
I think you could be right there Crewella - I was really hoping to avoid the new 20% VAT!!! :(
-
£93?!? Ouch
I didn’t think it would be anything like that much even with the 2.5 vat increase added in.
Even if they’ve taken the vat increase for the value of the item plus vat for customer handling fee on top even that doesn’t add up right.
Unless they’ve reckoned the item is worth £500 GB not 500 dollars.
Honestly
I think that should be queried but not sure it’s worth it just to get an extra £10 back given the effort it would probably take.
I’m really sorry about that I didn’t expect that.
My parcel is at my local depot awaiting charges. But since I’m awaiting the letter I can’t do much about it until it arrives.
Tried phoning them to see if I could pay it before the letter gets here but couldn’t get through. I can’t do it on line because they want some long invoice number that is on the letter.
Oh well.
Malfie is right though I don’t think they can take the money for the order before shipping it. Sertoneley money wasn’t taken from my account until the date of shipping.
Scaly
-
Wow yea i am also shocked at the import fee's that us in the UK have to pay to get a reborn ??? i think i will hold out for now and wait for little while and hope the next batch of RB skin and paint has been improved .
-
I did order the 4 additional packs of feeds and learning stones, not an extra battery though, and yes, I have thought of querying it but am not sure it's worth the hassle! I still think it's unfair what we in the UK have to pay to import ^-^
I hope your letter arrives soon Scaley. I paid online after receiving the long number that was needed but they still didn't update the tracking until the next day. It was still saying awaiting payment of charges! Anyway, he's here so I'll stop complaining now %)
-
Just paid my charges £116.64 ( OMG !!!! )
-
Wow!! :o :o
Can I ask how that breaks down?
-
I don't know yet Crewella, as soon as I knew it was here I rang the delivery depot and they said I could pay over the phone even though I haven't yet received the letter with the details, so I just paid without question, I'll probably get the letter with the details tomorrow, I''l certainly post all the details of the breakdown of charges,
-
Yep, that's what I did too - the letter finally arrived after the Pleo rb did! Thanks! And enjoy!! ;D
-
Good grief Mrssid :o and I thought my £93.06 was bad!! If you ordered the 4 additional packs the same as me but the spare battery is being shipped later, I can't understand why all these duty fees differ so much ??? £116.64 is outrageous!!!
-
Well that settles it then, no Pleo rb for me :o That is an awful lot of extra mony to pay out for a Pleo that may have untold problems!! I will wait until they become easier to get hold of in the UK, that maybe never :(
-
I realize we're talking about the government here.... but couldn't mrssidstrangecase wave a copy of malfie's paperwork in someone's face and say "look, you just charged this guy £93.06, why do I have to pay £116.64? We purchased the same thing from the same place!" You would sure think there should be some standardized rates and/or methodology to their assigning of taxes and fees. or am I just living in a fantasy world here?
-
You'd think so, wouldn't you! I have got money back from UK Customs and Excise before when it was way off due to being worked out on the insurance value - copies of the Paypal payment and invoice fixed that. It's why I asked how it broke down, as unfortunately we've just had a 2.5% hike in VAT at the beginning of the year and it's muddied the waters a little if you try to compare the various charges............... >:(
-
Breakdown of £116.64 charges are :- Import Duty £18.90, Excise Duty £0.00, V.A.T. £84.24, Parcel Force Handling Fee £13.50 Have to put that piece of paper away now as it makes me feel bad !
-
Well I got my letter today and I don’t understand it.
OK I never ordered an extra battery or any of the accessories’s just the basic pleoRB box but my fees only came to £76.
I’m doing this from memory but break down of the letter is import duty £0, excise duty £0, vat £63, others £0, Parcel force handling fee 13.50
Where is the consistency in that?
It’s not fare that other people should have to pay more than others for no clear reason it really isn’t.
Scaly
-
It sounds as though the extra accessories are taking the total over the threshold for import duty? That would explain some of the difference.............
They don't charge import duty if it's less than £9, so Malfie ordering just the extra accessory packs obviously took it over the threshold and the charge was £11.35 import duty as well as the VAT. Ordering a battery as well will take it even further over, so painful as it is this is at least staring to make sense? :-\
-
But I think Mrssid's spare battery is being shipped at a later date? If so, it would mean my PleoRB shipment and accessories are exactly the same as Mrssid's, so it still doesn't make sense why she had to pay £23 more than me ???
And Scaly, I'm so glad your letter has arrived :) It makes sense why you didn't have to pay so much, but zero import tax, that's quite strange. The only thing I can think of is I got the 17.5 VAT and Mrssid got the new 20% VAT. Other than that, I really don't know!
-
I got (1055 SEK) £99 in customs fees when ordering a Pleo + 4 access packs to sweden =(
I just ordered another 2 PleoRB from Hong Kong will see how much that will cost me, ordered a pink and a blue one.
-
I think I remember reading somewhere (can't remember where) that importing from the U.S. to Europe is the most expensive. So it will be interesting to know how much you'll be asked to pay from Hong Kong to Sweden. Hopefully it won't be so much!!
-
Orderd a blue and a pink one from gimmedigi.com payed 6.950 SEK for the pleos + shipping and then 1.574 SEK in customs fee =( so about 4300 SEK each =)
-
I just got my letter from Pforce with the charges I have to pay to get my spare battery delivered :- £21.98 ( £8.48 vat, £13.50 pforce handling fee ) so my total cost overall to get Ourmaurice to the U.K. with his accessories and spare battery is £592.52 ( approx $900 ) and although he is lovely I really do have to say with a heavy heart I think it's not worth that sort of money
-
Ouch! That's a LOT of money! :o
-
I guess that means your spare batteries have been sent out? I still have not heard anything about mine. Did they send you an email to say they were now available and they were being sent? I ordered 2 spare batteries and I know I have paid for both already so am very interested to know if they are shipping spare batteries now. If I don't hear from them about it soon I may have to email them and ask.
Kat
-
No Kat they didn't email me to let me know that it had been shipped, but then again they didn't email me to let me know when my pleo had been shipped either, I haven't had a good experience so far when it comes to communication with Innvo ( better get the spelling right ! ), and I'm guessing you ordered and paid for yours before me, I paid for mine the last week in December,