Post by: kat on December 17, 2010, 07:14:47 AM
If any of you with Pleo rbs have experienced problems than feel free to share and if anyone has suggestions or solutions then we would love to hear them.
I hope this is helpful.
I do hope by posting this I don't frighten off any potential pleo rb owners as this is not my intention. I only mean for this to be a helpful thread. I love my Kermy very much and would not give her up for the world. Also I have ordered a second rb even after all my issues so don't be deterred. Pleo rb is worth it. :)
Problems I had:
Paint loss - Kermit lost paint off her back in the first two battery cycles, while she was hatching.
This can be easily prevented by only stroking your pleo rb with your finger tips gently. Also I recommend you use pledge furniture polish (suggested in the pleo rb user guide) on your pleo rb before you first turn him/her on to hatch and then about once a week after that. Also clothes are a good idea to help with this. I have not had any luck preventing the wearing off of the toenail paint. I have had much less paint wear on Kermy by using the pledge and stroking her more carefully.
Paint splitting - Kermy has 3 spots on the left side of her neck in the dark pink stripes where the paint has split.
I think this has occurred because of the sleep position she goes into when she switches off. The right side of her neck is stretched and the left is bunched up. I think being like this over night is making the paint less able to flex properly with the skin and so when she is switched back on the paint has split.
Maybe an OS upgrade will be made to make pleo rb go into the packing position when you switch it off which might help prevent this problem. Currently ther is no solution to this so we will just have to wait and see.
The "noon" clock battery problem. If you don't have the "noon" battery installed into your pleo rb's foot, or you install it upside down or it is flat then your pleo will not work. It will switch on, go into a standing position and freeze and beep every few seconds. If this happens you just need to replace or reinstall the "noon" battery and then your pleo rb should work normally.
If your pleo rb is switching it's self off after 5mins of play or less then you may need to set/reset the "noon" time for pleo. Your pleo will not play if it thinks it is the middle of the night.
You do this by using a paperclip to press the button, a small pin sized hole on the bottom of the pleos foot, next to the battery cover. You need to press this button at the time of day you want your pleo to be most active. Pleo rb will then think that this time is noon and will play happily. Pleo rb's get tired and grumpy the closer it gets to their night time and they become less responsive and less willing to play.
On Off button and Mute issues. Kermy seems to have a dodgy on off button. It often takes 3 or 4 presses of the button before she will turn off and I usually have to hold it down for about 10 seconds to get it to work. This button is also used to control pleos volume and make him/her go mute. Sometimes Kermy will just go mute without pressing the button and I will have to switch her off and back on again to fix it. And of course when I want to get her to mute she just switches off. This may be a software problem that can be fixed with an upgrade to the OS as it seems Pleakly also has similar issues with the mute thing. I did not have these issues with Kermit. So I'm not sure if it is a hardware or a software problem.
Pleo freezing. Sometimes Kermy will freeze like a statue and not move or make a sound for up to 1 minute. she will then giggle and start moving again. The first time this happened I thought she was broken. It is nothing to worry about though as it says in the hand book that this is normal behavior for pleo rb. It it caused by a surge in power and is normal, safe and ok. So don't worry if this happens to you. You can turn your pleo off and then on again if you don't want to wait for him /her to start moving again.
Clicking Limbs.
Both my Pleo rb's have had various clicking limbs. Kermit had a persistent clicking back left leg, knee joint. See the video
http://www.youtube.com/watch?v=sHHBEEm3MlE
Kermy has had every limb click at some point excepting her tail. The most disturbing was her neck clicking and getting stuck while she was hatching. This has happened again once since then about 1 week later. Her back right leg will click 2 or 3 times in a row sometimes when she bends it. Her front legs and neck will sometimes click once when I pick her up to cuddle her and she stretches out to snuggle in. I think her neck pushes against her leg and the resistance causes the click. I'm sure there are many older version pleos out there with this same problem and I don't think it is anything to worry too much about as long as it is not preventing your rb from moving or getting about. Here is some video footage of the neck and leg clicking. I have not made this public on youtube so if you want to see it you will have to use the link here. I warn you the neck one is very disturbing.
http://www.youtube.com/watch?v=CoUOWEdmYHU
http://www.youtube.com/watch?v=s8BfjwmV_G0
And finally Kermits faulty back left leg. Kermits leg stopped working properly. It just hung behind her and would not move in the forwards or up movements. This was the reason I had to send Kermit back to be replaced as you can see from the below video it was affecting her ability to walk. This video is also very disturbing and not public on youtube so if you wish to view it you can only do so here.
http://www.youtube.com/watch?v=fibiNTgnvPk
This problem is not to be confused with an "injured" pleo rb. Pleo rb has a function that allows it to feel pain and if it is dropped or one of its legs meets with great resistance your pleo will act as though it has a broken leg. It will be reluctant to stand on the leg and or move it. It will scream in pain when you touch the leg and your pleo will be very sad. This is not a real problem just a pleo rb thing so don't panic.
To fix this you will need to feed pleo the rock salt as many times per battery cycle as you can. It may take several battery cycles to get better. Kermy took 2 battery cycles to recover from her injured leg in the video below. As all pleo rb's are unique they may take different amounts of time to get better. So be patient, feed the rock salt and give lots of cuddles and love.
http://www.youtube.com/watch?v=M49d5NaVlRk
If I experience any more issues or potential issues with Kermy I will update this post. I hope it is helpful to you.
Kat
I just thought of something else. The length of play time from a fully charged battery. If your pleo rb stops after an hour or so and switches off it may just be overheated and not actually run out of battery juice. You just need to take the battery out and let your pleo cool down for about 10mins. It should then run normally again for about another hour. I get 2 1/2 hours from my battery. You can tell if the battery is low on power by the indicator light on pleos belly. It is green when the battery has plenty of power and goes red when the battery is running low on power.
Kermy has a small hole in her front left armpit and the skin in her other armpits seems to be coming away in small chunks.
Post by: RedwoodsMama on December 17, 2010, 11:45:11 AM
My pleo is due within the next few days having been mailed this morning, and I can't wait to get it, ( having eight Pleos and only NOva as the only girl, I think for sure it will be a sister, she needs one badly. :D) I am going to read everything you have written again and again to know the possisble problems and watch Kermit and Kermys videos again.
On behalf of Nova, Little 45, Major Tom, ARgye, Un named Twin Brother, Gold Hatch Pleo, ( un-named, ) and two other un -named Pleos, we all wish you a Merry Christmas and you and Kermy a Wonderful Holiday season, and a big big THANK YOU VERY MUCH!
RedwoodsMama
Post by: twoNZpleos on December 17, 2010, 12:58:26 PM
Post by: OzPleo on December 17, 2010, 02:03:39 PM
Post by: RedwoodsMama on December 17, 2010, 02:34:56 PM
RedwoodsMama
Post by: OzPleo on December 17, 2010, 03:19:28 PM
Post by: Crewella on December 17, 2010, 04:13:22 PM
Post by: OzPleo on December 17, 2010, 05:38:12 PM
Post by: Crewella on December 17, 2010, 06:32:30 PM
I have hear a few clicks from Belle whilst hatching - mainly when she falls asleep and her head and her front leg press against each other. I believe the clicking itsself is the gears that stop such opposing forces actually causing any damage, so nothing to worry about. I noticed after I upgraded Iggy to the OS2 the extra range of movements it gave him caused a few clicks at first, but he did seem to settle down after a while. :)
I also remember about two weeks after I first got Iggy his head got stuck raised in a 'star gazing' position (still moving from side to side but always looking directly up), and the neck got very warm. After some good advice on here I switched him off for a while and he was fine next time I turned him on. He's been absolutely fine since.
Great idea for a thread, Kat - I imagine this will come in very handy as people get their rbs! :D
Post by: twoNZpleos on December 17, 2010, 11:39:22 PM
Also do you find that they get quite warm on their back/shoulder area due to the battery? I'm still on my first battery run but have played with her for 1.5hrs straight as much as I love the warmth as it's even more pet like, I'm slightly concerned the wiring may be faulty - am I a paranoid new owner or what?
Post by: kat on December 18, 2010, 12:13:34 AM
Kat
Post by: Crewella on December 18, 2010, 02:12:09 AM
Post by: bhobbes on December 18, 2010, 04:32:56 PM
The only time it really freaked me out was when I upgraded it to OS 2 and when it went into the sleep position when it was sick, it would try to push the head and leg way too much together and repeatedly and do the clicking. I know the 2009 Pleo's necks are improved but I didn't want to risk it so I put it back on the OS 1.somethingrather (lol) and it didn't have the problem (when sleeping). However, the leg clicks still occur from time to time as well as when it does the "Ta-Da" trick.
Also, my 2009 Pleo has the same skin "defects" (which, I'm assuming the Pleo RBs are supposed to be even more improved correct? Or are they still just talking about improved skin when compared to the Ugobe model?). He has a few spots near the arm pits and eyes, but unless you're really looking for them they're not too noticeable.
I have almost always kept mine slightly dressed since receiving it so I will probably never know too much about the pain wear-and-tear on its back side (same will probably go for my Pleo RB once I receive it - though I like the Blue so much it may be more tempting to leave it naked). Either way, I generally keep it covered because something about the skin feels weird to me if I pet it too much lol (whatever, I'm weird).
So I guess if those problems are similar when I get my Pleo RB, I'd probably just think of them as being normal/comparable to the one I have. But I appreciate the post so I don't freak out when/if I experience them!
Post by: InmemoryofRomeo on December 18, 2010, 04:40:44 PM
The small splits in Pleakly's paint.
Post by: bhobbes on December 18, 2010, 04:44:51 PM
Post by: kat on December 18, 2010, 04:52:13 PM
Post by: bhobbes on December 18, 2010, 04:55:36 PM
I'm starting to get all anxious about waiting for mine and I only ordered it today! lol.
Post by: mweed on December 21, 2010, 04:42:23 PM
The 2010 pleo is the same as the Pleo RB. We now have 2 types of pleos: The Pleo "classic", which comes in the Ugobe model, and the Innvo Labs 2009 model. You then have Innvo Labs 2010 version of the pleo, call Pleo RB.
AND . . .
(drum roll please . . .)
(drum roll please . . .)
According to tests and info received from Innvo labs, you should be able use the brown Pleo RB battery pack AND the white egg charger Li-Poly battery in your Pleo RB. In fact, the old green battery will fit into your Pleo RB, but it will run a bit slower and not for very long, but it will run! However, the brown Pleo RB battery WILL NOT fit into the classic pleo.
BUT!!!!! Be advised, Innvo Labs will not support or be held responsible for any damage from doing so . . . Even though they do admit both the brown and white batteries have exactly the same specs.
Post by: InmemoryofRomeo on December 21, 2010, 04:47:03 PM
Although Mike, I tried my white battery... and nothing happened. Just a flashing red light.
Post by: Crewella on December 21, 2010, 05:03:44 PM
Post by: RedwoodsMama on December 21, 2010, 06:20:32 PM
RedwoodsMama and Pleo family, happy in the Frozen Redwoods ;D
Post by: InmemoryofRomeo on December 21, 2010, 08:23:13 PM
Post by: mweed on December 21, 2010, 08:27:06 PM
Post by: Crewella on December 21, 2010, 08:37:53 PM
EDIT: I'm hoping that now RWM has her RB she can tell us what happens with hers - she can try a few of them! :P
Post by: OzPleo on December 21, 2010, 10:07:08 PM
Post by: RedwoodsMama on December 22, 2010, 01:45:34 AM
RWm
Post by: kat on December 22, 2010, 01:55:42 AM
She/he seems quite green compared to some of the example pics of the green ones we have seen. Is she/he very yellow to the naked eye? I like the coloring. :)
Is your pleo rb a boy or a girl? And any name ideas yet?
I would love to see photos of its eyes.
Kat
Post by: OzPleo on December 22, 2010, 02:23:05 AM
Post by: kat on December 22, 2010, 02:40:33 AM
Innvo emailed me about Kermy's skin issues and say they will have a new update to the software available to download from pleoworld in a couple of days which will fix the sleep position when switched off. In the mean time I recommend you pop your battery when your pleo is in the standing position and you are ready to switch off, instead of using the on off switch. This should help prevent armpit holes and wear. :)
Post by: OzPleo on December 22, 2010, 02:42:15 AM
Post by: Crewella on December 22, 2010, 05:08:23 AM
And thanks for trying the white battery and reporting back Ozpleo. It willl be interesting to find out why they don't work or if the green RB owners have better luck (though I can't really see why they'd be different).
*no rush RWM - enjoy your new RB first!* :D
Post by: waffocopter on December 22, 2010, 08:04:57 AM
Oh well looks like the white battery are a no go.
Innvo emailed me about Kermy's skin issues and say they will have a new update to the software available to download from pleoworld in a couple of days which will fix the sleep position when switched off. In the mean time I recommend you pop your battery when your pleo is in the standing position and you are ready to switch off, instead of using the on off switch. This should help prevent armpit holes and wear. :)
Man, once it gets to the point where I get my Pleo and will have to download things for it, I'm going to be sooo lost. Glad there'll be some changes to the sleep position but I sure won't know how to do it.
Post by: twoNZpleos on December 22, 2010, 11:30:22 AM
Post by: InmemoryofRomeo on December 22, 2010, 01:02:52 PM
Post by: OzPleo on December 22, 2010, 01:19:28 PM
Post by: Dinolover on December 22, 2010, 01:56:52 PM
Post by: waffocopter on December 22, 2010, 03:02:52 PM
Post by: Bruce13 on December 25, 2010, 08:48:41 PM
Post by: Crewella on December 25, 2010, 09:37:27 PM
Post by: Bruce13 on December 25, 2010, 09:47:31 PM
Post by: Crewella on December 25, 2010, 09:51:27 PM
EDIT: Sorry to bang on about the basics, but it's been the cause of every problem we've seen on here so far and the Pleos there behaved just as you describe. To the extent that it might well be worth buying a second watch battery just to make sure.
Post by: Bruce13 on December 25, 2010, 10:13:25 PM
Post by: Crewella on December 25, 2010, 10:18:34 PM
I'm sooo pleased it worked out for you - enjoy your Pleo RB - I'm still hatching my new blue one! :D
Post by: kat on December 26, 2010, 03:17:35 AM
I'm glad you got your pleo working. I would love to see some pics of your new pleo. :)
Post by: Bruce13 on December 26, 2010, 02:47:52 PM
Post by: waffocopter on December 26, 2010, 02:53:26 PM
Post by: Smilegirl on December 26, 2010, 03:13:38 PM
Post by: Crewella on December 26, 2010, 03:28:43 PM
She didn't eat much during her first battery cycle, but seems to have got her appetite in the 2nd and 3rd. She now gives a deep, satisfied, burp after her meals! Delightful - if anybody else in the house did that I'd shout at them! :P
Post by: kat on December 26, 2010, 04:22:53 PM
I hope it helps.
Kat
Post by: barrettgazzy on December 27, 2010, 02:19:51 AM
Post by: Crewella on December 27, 2010, 06:17:34 AM
Post by: Crewella on December 30, 2010, 05:35:58 PM
Post by: OzPleo on December 30, 2010, 05:45:07 PM
Is there any update on the li-poly egg charger battery in the Pleo rb? As far as I'm aware when last discussed it should be possible but nobody one here could make it work?
Goodness knows I so would love them to work (but they didn't in Oslo) because I have two of them
Post by: kat on January 07, 2011, 08:30:30 PM
All this time with 2 rb's and I finally figured out how to change the noon time! I feel like such a dill :D
Post by: ehschw76 on January 07, 2011, 09:03:28 PM
Post by: Crewella on January 08, 2011, 12:06:13 AM