Bob the Pleo Forums
Pleo Stuff => Pleo Archives => Archive -- Technical RB => Topic started by: Rhymm555 on February 09, 2014, 04:26:45 PM
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Hi
I met a power issue with my Pleo Rb :
bought 2 months ago, it recently refused to turn on ( even red) like there's no full charger batterie in it.
I've tried with 2 different fully charged batteries and samedi result.... :(
When i connect it to the PC in usb, he light on green 3sec then turn red ( i'm in Win7 64bts and i dont find any driver for
Pleo )
Have anyone met the same issue as mine ? (Power button dont seems to work anymore)
Please help... :-[
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The best thing you can do is to contact Innvo a your little fellow will still be covered by the warranty.
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Kat is right, you should contact Innvo, but also try cleaning the battery terminals, charger terminals and the terminals inside the battery compartment of your Pleo. There could be a bit of grime.
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Thanks for yours advices. I'll try it.
I already have contacted InnoLabs but it seems that they don't realize the real issue i have (Pleo don't power on) as they send nearly always the same message (reinstall the firmware on a blank SD card ... blablabla set it in Pleo blabla then power on and wait 2 minutes...) even after sending a video showing that i can't power it on...
C.
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There can be a bit of a language barrier sometimes with Innvo. Maybe try telling them you tried what they asked but it didn't work and see if that gets a different response from them.