Hi Coma,
In that case you would have to remove your head (haha, not YOUR head, the head of your Pleo on the broken neck/servo assy. Its not hard, three screws, two on one side of the head/neck junction and one on the other (they are not the same length, go figure, so mark how they came out).
Removing the wiring harnesses from the neck assy is bit of a trick, the black one usually comes out a treat, but the rainbow colored on has a ferrite choke just at the connector which prevents threading it through the neck vertebra.
I have been successful in pushing the connector back through the choke, without permanent damage to wires or connector (it does require a bit of finesse, not just brute force, jamming it through the hole)!
Now you will have a head with just the rainbow and black signal wires and a separate neck and servo assembly (with their associated wiring).
Now I could ship you a fully functional neck assy and you could ship me the broken neck assy and for my part we would be square.
Why do I prefer to do it this way? As you know these are old and tricky things to get right. Sometimes the head hangs low, or to the left, or doesn't go as much right as left etc, etc. A day or a week, or a month after a repair a cable can go boing and your customer goes "but you just fixed this!!" etc, etc.
What I could charge you for this repair would not warrant my time effort, much less supporting emails "is ready yet" as I am a person for whom time is relative and I work on these things at my own pace.
Sorry if I sound like a prat but I've been at this a while and you would not believe what I've seen and heard.
Let me know if you're still interested!
Peter rootbeer.gif