Edit: I've acknowledged that this is apparently a battery issue. The question now is how can I fix it? We can't find any egg chargers to buy and taking it to a 'battery store' as my mum calls it, doesn't sound like it'd help.
(By brand new, I mean 'still in packaging and never opened', haha) Was disappointed a bit to find out our new Pleo can't seem to wake up. The farthest we've gotten is his eyes being open, but he hasn't moved anything else, not even curling up. When we turn him on he repeats the initial grunt noise nonstop. We were using our older battery from the previous ugobe, and the battery he came with didn't work at all. If it helps, he also makes faint ticking sounds while turned on. What should I do for this?
Update: progress! Pleo tried to curl up but didn't quite get there (Only his right limbs got into the sleep pose, and only halfway too..) The movement was extremely slow, it took at least ten seconds to close his eyes, all while repeating that one sound.