Hy guys,
I bought my very first Pleo for Christmas, it's a Ugobe version.
It was new and boxed. I've been playing with him for the first few days with no problem, everything seemed ok a part from the neck that every now and then made a clicking noise, plus it got stuck once on one side plus once right up, but I've switched him off and turned back on with a fully charged battery and the neck went back to the normal position and working fine.
But a week later, while I was playing with him, I've noticed that the neck didn't make its normal movements but only went from side to side and not up or down
Plus, he doesn't seem to recognise his leaf anymore, I have to put it in his mouth to let him eat. It's frustrating because when he has finished eating he can't spit it out, so you can only hear that 'bleah' noise and see that he's having difficulties to get it out of the mouth
I've posted a video to show you, here's the link:
https://youtube.com/watch?v=HmMPKU2O5i8Because he doesn't move his neck properly, he can't even balance when he moves. When he lifts one of his front legs up, he almost slips on the side
Plus, very annoyingly, he doesn't see obstacles
so you can just see him wandering off and keeping walking onto the wall
I've tried everything I could, I've let him rest and switching him back on when cooled and with a fully charged battery, plus my husband tried to help the stiff neck to move by pushing it down manually when it was switched off, I was too scared to do it because I didn't want to force and risking to break it, however it seemed to have worked for a second but when Pleo started to move it again we went back to the same problem.
I've no idea what else to do, I don't think it's a broken wire because I feel resistance.
Please help me and Pleo
Thank you to whoever could help us out