HI, sorry it took awhile to get back to you, busy with two sick cats, Here is the link below that tells you how to do the download for both Probe rB and Stats rB, I would do the Probe Rb first, as it will talk to you and tell you the general health of your Pleo, It will tell you by saying, "Pleo is in Bad Shape", usually has to do with not enough food. If after you run this, you don't know what is going on, then do the second download, Stats rB, this is something you can print out and or copy and send to PleoPet who is a member here and he may know by looking at the print out what is going on with your Pleo Rb.
Remember to either use a separate micro SD card if doing the second one, ( Stats rB) or erase everything on the Probe Rb after listening to the health, etc of your Pleo rb, and then you can download the Stats rB on the same MIcro card. The stats RB can be used over and over again and will tell you how your pleo is doing, the growth stage, etc.
Just follow all the download instructions on the page, they are very simple and even I was able to do them and I am no computer genius by any means. You can also post the results here and perhaps IMR or another member can tell you if they see anything that stands out. It is a great tool to have on hand, Just be sure to have a fully charged fresh battery and a short play session before running either one.
Good luck, RWM
http://www.aibohack.com/pleorb/index.html