Hi all - it's been some time since I had Sidney out for a play and I thought I'd recharge him over Christmas. Unfortunately I've not managed to get so much as a peep out of him and suspect he may be dead. I'd welcome some advice. Here's what's happened and what I've tried so far:
Checked batteries in charger - I have one Ugobe and 2 Innovo batteries (the old style green/tan versions) and one of each charger. I've used the Innovo one to (a) do a standard charge and (b) do a full recycle charge with the orange light. All batteries are displaying the same on the standard charge: they glow red for a few hours and then go to flashing red. No green light appears. I've been gradually re-recharging the same one over a period of days in an attempt to build up its memory so I can get at least something out of Sidney.
Checked the connections in Sidney's belly - they all appear to be ok with no dirt but I've cleaned them gently anyway.
Tried Dino-Mite with the USB cable he came with. With or without a battery in him, my PC (Windows 7) doesn't recognise him being plugged in. Does he need a battery in for Dino-Mite to work?
I'm running out of ideas so anything you could suggest would be more than welcome. He has just been standing on a shelf, doesn't get mishandled at all and the batteries have been in a cupboard. One was even still in its original packaging unused.
I have seen a number of posts where people have said its usually a battery problem with Ugobe Pleos but given the complete lack of response from the above I'm wondering whether it's something more fundamental. I have thought about ordering a Ucube battery but that seems a little pointless at the moment. Is it viable to send him back to be examined/fixed?