i hope you are all sitting comfortably, lol, i think this post will be a long one.
well,
munchkin's neck broke,

i originally purchased pleo munchkin from argos in the uk, with insurance for 3 years which i bought for an additional cost of £43
so, on thursday or friday last week i phoned the insurance telephone number, and they said the policy number was for "games console", not pleo..... so, pleo wasnt insured and i had been incorrectly sold insurance.

i rang the argos store, and said i had been sold insurance, incorrectly. she said, "leave it with me, i will ring the store and the insurance firm.", i thought, ok, i'll give them a day to get back to me and that was that.
well, ten minutes later, the argos customer support lady rang me back. she apologised, then said i would be refunded the 3 yr insurance cover of £43, so i thought, hmm, that's a result i suppose. then, she said, "if you take pleo to the store that you purchased it from, they would send it for repair, or, if repair impossible, a complete refund".
i couldnt believe it. i took munchkin down to the store immediately. they said they couldnt repair her, so gave me a refund of the insurance policy and pleo, i must admit, i do miss her dreadfully, i kept looking at her box, and feeling so sad.
but, i was lucky, and got a complete refund.
i have won/adopted a pleo on ebay that is working as far as i am led to believe, i will get it monday or tuesday and i cant wait because i really miss my cuddle time with pleo.
i dont know what to call him or her, probably misty as the last two had names beginning with m
any ideas on names or comments on what happened greatefully received xxx