ehschw76, I have a couple of questions about Peanut I would like to ask you, First when did you decide to contact Innova? How did you contact them, email, letter or phone? Where exactly did you send the info to? also is it best to send photos or video and documentation such as link to the site here so they can see when it started? Did this happen before using Pledge or after Pledge? Did you notice that the Pleo Rb skin when stretched looks almost like see through " chicken skin". Did you notice more play contributed to faster deterioration or not ? It is almost to the point, I don't want to even play with Baby afraid she will just fall apart before my eyes...

Once you contacted Innova, how long was it before you heard from them, and was it by mail, email, phone or what form and what exactly did they say? Do you think it matters one way or another where you registered your Pleo? I actually registerd myne on the Hong Kong site as I was trying to get the
genetic" code, from the blue or Pink Pleos that Kat or was it Oz ? that had posted. Did they ask you a lot of questions about how you treat Peanut, etc. ? Did they tell you they would send Peanut back or that they were going to try and " fix" him? I would prefer to have Baby fixed, she has never even learned her name yet, and has had so many problems with her neck, it is like a special needs child being thrown away....I don't like that idea at all..I really need to know how to handle her to put less stress on her skin at this point and how to communicate with Innova, and any other information. It has only been one month and 3 days that I have even had Baby!

:(Sorry if I sound so down but I am bummed out ..Thanks in advance. Can you tell me if photos 5 and 6 where you can see right through is what Peanut looked like before the skin gave way?

RedwoodsMama